Facilities Assistant

COMPANY OVERVIEW:

Who We Are

At Heirloom, we're leading the way in group travel through luxury and innovation. Heirloom offers custom, spacious rental homes to the short-term rental market, providing guests with an unmatched travel accommodation experience. Combining meticulous design, cutting-edge technology, and a data-driven approach, we guarantee our properties set the standard in luxury hospitality.

Join Our Team

When you join Heirloom, you become part of a hard-working, forward-thinking team dedicated to pushing the boundaries of luxury hospitality. We believe in the power of collaboration and continuous improvement, ensuring our employees thrive both personally and professionally. We’re committed to investing in our people and are always excited for new talent to join our team.

POSITION SUMMARY:

Stay Heirloom is seeking a talented and versatile Facilities Assistant to join our team in Nashville. The ideal candidate will be a hands-on problem solver with experience in basic carpentry and general facilities maintenance. You will work closely with our Maintenance Technician to ensure our properties are well-maintained, safe, and comfortable for our guests. From performing minor repairs to managing inventory and accepting deliveries, you will play a crucial role in keeping our operations running smoothly.

Additional responsibilities include reporting any needed repairs, low stock items, and facilities maintenance issues in a timely fashion; assisting with new property installations as needed (e.g., hanging and mounting art, décor, window treatments, mirrors, and light fixtures); stocking and maintaining the company tool kit; assuming emergency on-call duty when assigned; and supporting special projects as they arise. If you thrive in a dynamic work environment and take pride in your attention to detail, this could be the perfect opportunity for you.

RESPONSIBILITIES:

• Perform simple repairs (e.g., changing light bulbs, fixing minor leaks, unclogging sinks) and report more complex issues to the Facilities Manager.
• Collaborate with Maintenance Technician to support essential home repairs
• Move, set up, and break down furniture and equipment for meetings, events, and office reconfigurations.
• Maintain cleanliness in outdoor areas, including leaf removal, pool skimming, trash removal.
• Restock restroom and office supplies, monitor inventory levels, and inform management when items need to be ordered.
• Accept deliveries, transport packages between properties and warehouses, and assist with outgoing shipments as needed.
• Monitor waste and recycling bins, dispose of waste materials appropriately, and keep waste areas clean and orderly.
• Assists in overseeing technicians when professional repairs are necessary

QUALIFICATIONS:

• Must have a valid driver's license, an upstanding driving record, and access to their own dependable truck and/or van (not a sedan)
• Lives in close or commutable proximity to Scottsdale (within 30 minutes)
• Prior experience with basic carpentry: feels comfortable repairing a broken bed support beam, can build a basic floating shelf, can repair a screen door
• Prior experience with basic facilities maintenance: can perform non-specialized tasks and knows when a professional should be called
• Able to comfortably lift 50lbs and climb a ladder
• Bilingual (English/Spanish) is a big plus, but not a firm requirement
• Any kind of maintenance experience is a plus, but not a firm requirement

COMPENSATION & BENEFITS:

Hourly Rate: $18 - $23

Bonus

• Monthly Guest Satisfaction Bonus

Benefits

• Paid time off such as PTO, sick days, and vacation days
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Retirement benefits or accounts
• Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
• Long term disability insurance
• Short term disability insurance
• Workplace perks such as recreation activities, food and coffee, and flexible work schedules