Financial Planning and Analysis Manager

Company: Better Than Home 

Position: Manager, FP&A 

Reports To: Chief Financial Officer 

Location: Chicago, IL 

About The Company: 

Better Than Home is a community of Pet Resorts designed with one vision: to elevate the experience for pets and the people who love them. We partner with Pet Resort owners to provide exceptional care for pets and to further nurture the human-animal bond.

Our plan is to transform the Pet Resort industry through a network approach. People increasingly love their pets as family members and the pet services market continues to grow. Competition for customers and skilled caregivers will increasingly strengthen. Many owners, who started their business with a passion for caring for pets, will be limited by capital and expertise to grow at scale and compete. Our approach allows an individual owner to join our community and secure funding for both their personal and professional gain. Once connected to our proprietary platform, they unlock operational expertise, scaled buying power, talent acquisition/training, access to new technology, and marketing capabilities. Ultimately, through our community - we grow together and win together. 

Learn more about us on our website here: https://www.betterthanhome.com/ 

About The Position 

The FP&A Manager for Better Than Home plays a key role in driving financial performance and supporting strategic growth. This position is responsible for developing and managing budgets, creating dynamic financial models, and providing ongoing forecasts that reflect the unique challenges of a multi-site business.  The manager will analyze revenue trends, operational costs, and profitability metrics across multiple locations in different states, identifying opportunities for optimization.  They will prepare clear, actionable financial reports for leadership, support decision-making with data-driven insights, and lead initiatives to improve financial processes and systems.  Additionally, the FP&A Manager will collaborate closely with operations and marketing teams to ensure financial alignment with strategic goals, while monitoring cash flow and supporting funding efforts as needed in a fast-paced, evolving environment. 

Specific Responsibilities & Duties 

BTH values and promotes a respectful, positive, and professional work environment and all teammates are expected to adhere to this.  This role is a leadership position in the organization and will be critical in developing the culture of BTH.  Additionally, you are accountable for the following: 

• Forecasting and scenario planning – Develop and manage the annual budgeting process in collaboration with multiple department heads. Provide quarterly forecast updates to adjust financial projections based on changing conditions. Coordinate cross-functional teams to align financial goals with BTH strategy. 
• Tools and system management – Implement and maintain financial planning and reporting software (NetSuite Planning and Budgeting Analytics Warehouse tooling), driving increased automation where available. Ensure data integrity across all financial systems. 
• Reporting and Communication – Prepare and present timely and detailed financial reports and dashboards for executive leadership.  Synthesize complex financial data into clear actionable insights for stakeholders.   
• Financial Analysis – Perform variance analyses to identify drivers of performance gaps. Analyze trends, risk, and opportunities in revenue, expenses, and profitability.  Provide insights into operational efficiencies and cost-saving opportunities. 
• Forecasting and Scenario Planning – Support strategic initiatives and evaluate potential projects through financial modeling and scenario analysis.  Contribute to long-term financial planning and goal-setting efforts.  Summarize complex financial data into clear, actionable insights for stakeholders. 
• Leadership and Team Management – Over time, build out FP&A function, provide strategic recommendations for scaling, and coach/develop new team members. 
• Other duties as assigned, consistent with this role and a small, rapidly growing company. 

Qualifications & experience 

• Bachelor’s degree in finance, accounting, economics or related field (required) 
• Advanced degree or certification (preferred): MBA, CFA, or CPA to demonstrate deeper financial expertise and leadership capabilities 
• Professional experience 
• 6 years of experience in FP&A, financial analysis, or related roles. 
• Experience in multi-site operations (e.g., retail, hospitality) or an adjacent industry (e.g. general pet sector, travel) is desirable due to the operational complexities and variability across locations. 
• Exposure to high-growth environments with responsibilities for scaling processes, building financial models, and driving efficiencies in rapidly changing contexts. 
• Experience with profitability analysis at the site or unit level to support informed decision-making across multiple locations. 
• Technical skills 
• Proficiency in financial modeling, forecasting, and scenario analysis using tools like Excel, Google Sheets, and financial planning software (e.g., Adaptive Insights, Anaplan, SmartView integrations). 
• Experience with ERP systems (e.g., NetSuite, QuickBooks, or similar) and business intelligence tools (e.g., Tableau, Power BI, or other SQL-based tools). 
• Strong knowledge of financial principles, including budgeting, cash flow management, and variance analysis. 

For more information please contact: 

Alexandra Markson (Director of HR)

Alexandra@betterthanhome.com