Benefits & Compensation Specialist

Description

General Summary: Under general supervision, administers and coordinates the organization's comprehensive benefits and compensation programs. Serves as the primary liaison between employees, insurance carriers, and third-party administrators while ensuring compliance with applicable laws, regulations, and collective bargaining agreement provisions. Manages health insurance, 401(k), FMLA, leave administration, and workers' compensation programs. Coordinates annual enrollment processes and provides benefits counseling to employees. This position supports Beverly Farm's mission of providing loving and caring homes by ensuring our team members have the comprehensive benefits and resources they need to focus on enriching the lives of our residents. Requires strong analytical and communication skills, with demonstrated experience in benefits administration and regulatory compliance.

Essential Duties and Responsibilities (other duties may be assigned):

• Manages all aspects of employee benefits programs including health, dental, vision, life, and disability insurance.
• Coordinates and executes an annual open enrollment process, including communication strategies, marketing, enrollment meetings and processing enrollment.
• Administers 401(k) program through Alerus, including enrollments, changes, compliance requirements, audit support and general reports.
• Ensure compliance with all benefits-related regulations, company policy and applicable laws.
• Manages the full scope of COBRA administration including qualifying events, eligibility determination, notifications, premium collection, and compliance documentation.
• Conducts annual benefits audit and reconciliation.
• Serves as primary contact for employee benefits inquiries.
• Reviews and confirms accuracy of insurance bills.
• Provides benefits counseling to employees.
• Assists with claims resolution and appeals.
• Conduct benefits education sessions.
• Prepares and submits required annual filings and reports to include OSHA 300.
• Partners with insurance brokers to analyze and recommend benefit plan designs.
• Manage relationships with third-party benefits vendors.
• Administers FMLA and other leave programs (medical, personal, military).
• Maintains accurate leave tracking data in PayCom.
• Manages workers' compensation claims and follow-up.
• Perform any additional duties as assigned.

Qualifications

Education/Experience:

• Bachelor's degree in Human Resources, Business Administration, or related field
• Minimum of 3-5 years of benefits administration experience
• Experience with benefits administration in a unionized environment
• Experience managing FMLA and leave administration
• Demonstrated experience with 401(k) plan administration
• Experience with Alerus or similar 401(k) platforms
• Experience in healthcare or nonprofit settings
• Working knowledge of collective bargaining agreements
• Bilingual skills (Spanish/English) a plus

Professional Knowledge and Skills:

• Comprehensive benefits knowledge
• Advanced HRIS and Excel proficiency
• Data analysis and trend reporting
• Clear communication of complex information
• Multi-project coordination expertise
• Detail-oriented documentation skills
• Benefits issue resolution ability
• Presentation and training capability
• Confidential information management

Preferred Qualifications:

• PHR, SHRM-CP, or CEBS certification

Technical Skills

• Proficiency with benefits premium calculations
• Advanced knowledge and application of Microsoft Office Suite
• Proficiency with HRIS platforms (preferably PayCom)

Language Skills:

Ability to read and interpret documents such as benefit plan documents, policy and procedural manuals. Ability to write reports and correspondence. Ability to understand and effectively present information and respond to questions from administrative staff, employees, and the public.

Physical and Mental Requirements:

• Ability to:
  • Sit, stand, walk, and bend for extended periods
  • Occasionally climb stairs or ramps
  • Occasionally lift and/or move up to 25 pounds
  • Use hands and fingers with dexterity
  • Work in environments with moderate to occasionally loud noise levels

• Ability to:
  • Manage multiple complex projects simultaneously
  • Maintain high levels of concentration and attention to detail
  • Demonstrate emotional resilience
  • Adapt to changing organizational needs
  • Maintain confidentiality and professional demeanor

Work Environment:

• Primary work location: Administrative Officer
• Some travel may be required to different campus locations
• Potential for occasional evening or weekend work
• Work environment may include:
  • Office settings
  • Training rooms
  • Occasional visits to residential care areas
• Temperature variations typical of indoor and occasional outdoor environments

Equipment Used: 

The employee is required to utilize PayCom, telephone and audio-visual equipment: projection equipment, camera, flip chart/board whiteboard or blackboard, etc.  Operates or utilizes computer equipment for developing presentations, word processing, data management, and recordkeeping.

Mathematical Skills:

Ability to completed  benefits premium calculations, add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. 

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or report form. Ability to deal with problems involving several concrete variables in non-standardized situations.  Able to use tangible and intangible information to come to a result

Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.

Employee Certification:

This job description in no way states or implies that these are the only duties performed by the employee occupying this position.  Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.

Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.