Patient Coordinator / Assistant Manager

Job Description

We are an upscale California-based Medical Spa and Hormone Replacement Center specializing in Aesthetics and Bio-identical Hormone Therapy. We are looking for an individual who is experienced in a medical office and is a self-motivated, enthusiastic and friendly individual with the ability to provide exceptional customer service from the clients initial phone call through the entire patient experience. This ideal candidate must possess excellent verbal, computer and written skills. Must display a professional, positive and friendly attitude. The ability to execute job requirements with accuracy and precision while multitasking in a very busy environment, is a must. Opportunities to grow and learn with a cutting-edge company available. If you have the skills it takes, come and join this growing, fun and exciting company!

Job Requirements

• Previous front office experience and/or sales experience required
• Friendly, personable customer-orientated attitude must always be on display.
• Excellent telephone and personal communication, computer skills, and attention to detail is a must.
• Multitasking while maintaining focus on tasks and details are a key element in this fast passed work environment.
• Medical Assistant, Laser Technician and Medical Esthetician experience a plus

Responsibilities

• Provide exceptional patient service at the front desk, ensuring a welcoming atmosphere.
• Manage medical records and maintain confidentiality in compliance with HIPAA regulations.
• Utilize EHR systems to schedule appointments and handle patient inquiries efficiently.
• Collaborate with the sales team to support esthetic laser treatment offerings.
• Assist in administrative tasks, including filing and managing multi-line phone systems.
• Communicate effectively with patients and staff to enhance overall office operations.
• Collaborate with the Area Manager in executing monthly KPI goals

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Relocate:

• Frisco, TX 75034: Relocate before starting work (Required)

Work Location: In person

Salary : $23 - $25