Asset Management Specialist I

Summary

Under general supervision, is responsible for supporting Bexar County Information Technology team; will support the mission of the County, ensuring successful delivery of IT services as defined in the duties and responsibilities. This position will represent the County in a professional and effective manner and establish and maintain effective working relationships with co-workers, County employees, Elected/Appointed Officials, outside organizations and agencies, vendors and the general public. Flexibility to achieve performance excellence in a telework arrangement.

Duties and Responsibilities

• Serves as subject matter expert, individually motivated and operating with a sense of urgency and personal accountability
• Responsible for maintaining control/inventory of County hardware and software assets
• Maintains database regarding receipt, disbursement, warranty, location and transfer of hardware and software assets including computers, peripherals and related equipment
• Receives and processes all information technology requests from County users for hardware/software technical purchases, and monitors requisitions to ensure timely processing of purchase orders
• Processes hardware and software invoices and resolves discrepancies
• Receives and processes all incoming hardware and software comparing receipts to purchase records or computing figures from purchase invoices to ensure correct receipt/delivery from vendor
• Performs physical inventories and updates database inventory information, and coordinates appropriate disposal of end-of-life inventory
• Ensures completion of projects by monitoring and recording key project events including assessment, requisition, purchase order, and follow-up
• Identifies technician, department, and request number from purchase order and notifies assigned technician regarding receipt and initial inventory of equipment
• Maintains technician sign-off log for equipment received
• Prepares reports on information technology expenditures and work product using applicable tools
• Performs follow-up evaluation of closed requests and assists management in measurement and reporting of performance indicators including efficiency and effectiveness
• Performs related duties as required

Minimum Qualifications

• Graduation from an accredited college or university with a relevant degree, 1-3- years of experience, or an equivalent combination of education and experience
• Good knowledge of office procedures; knowledge of Microsoft Office tools
• Skill in logical problem solving and process adherence
• Ability to organize information in a logical manner and devise practical solutions to problems; ability to operate a personal computer, peripherals and basic office equipment; ability to effectively communicate complex ideas in a clear and concise manner across functional and technical departments, both verbally and in writing; ability to establish and maintain effective working relationships with co-workers, stakeholders, County employees, Elected/Appointed Officials, outside organizations and agencies, vendors and the general public
• Demonstrates technological intuitiveness
• Must secure and maintain a favorable background investigation and clearance
• Must clear a pre-employment physical and a pre-employment drug screen test
• Required to be on call 24 hours
• May be required to work more than 40 hours during the workweek
• May be required to work weekends
• This position may need to satisfy the requirement of completing and passing an assessment during the employment process

Working Environment and Physical Demands:

• Constantly working in indoor / telework conditions
• Frequently moves items weighing up to 10-15 pounds
• Occasionally moves objects weighing up to 15-30 pounds
• Occasionally move about the office / telework office
• Frequently communicates with others using approved technological resources; must be able to exchange accurate information through designated systems within a timely manner
• Constantly operates a computer and other office productivity machinery
• Positions self to perform essential functions of the job in an office / telework environment Must be able to remain in a stationary position
• Flexibility to achieve performance excellence in a telework arrangement
• Maintains County-issued equipment, software, data and supplies