What are the responsibilities and job description for the Collection Specialist position at Bexar County, TX?

Salary : $3,179.00 Monthly

Location : San Antonio, TX

Job Type : Full-time Regular

Job Number : 2025-01775

Department : Office of Criminal Justice Policy, Planning & Programs

Opening Date : 02 / 05 / 2025

Closing Date : 2 / 13 / 2025 11 : 59 PM Central

Summary

Under direction is responsible for scheduling payment arrangements; investigates delinquent accounts; performs data entry; submits delinquent accounts for review; answers questions; compiles data; maintains documentation; and performs related duties as required.

Duties and Responsibilities

Utilizes financial and employment interview information to obtain case information and compile data regarding clients ability to pay
Monitors payment schedule for defendants
Researches and investigates clients' accounts and notifies clients by phone or form letter of default of payment
Performs data entry to update delinquent account payment status
Answers questions in person and by telephone pertaining to the status of delinquent accounts and collection procedures and compliance with statutory rules
Compiles data for reports for compliance with County and State guidelines
Files and maintains client case payment and financial records
Acts as backup to the Collections Coordinator and Cashier positions
Performs related duties as required

Minimum Qualifications

Graduation from an accredited college or university with a Bachelor's degree in Business Administration, Finance, Accounting, Public Administration, Criminal Justice or closely related field, and three (3) years' experience in account management or collections; or an equivalent combination of education and experience

Good knowledge of collection procedures and techniques; knowledge of accounting procedures

Ability to communicate effectively, both verbally and in writing; ability to communicate effectively with hostile, abusive or irrational individuals; ability to maintain financial records; ability to operate personal computer and basic office equipment; ability to establish and maintain effective working relationships with co-workers, County employees, other government agencies, attorneys, Judges and the general public

Must have a valid driver's license

Must be bondable

May be required to serve as a Notary Public

Must secure and maintain a favorable background investigation and clearance

Must clear a pre-employment physical and a pre-employment drug screen test

May be required to work more than 40 hours during the workweek

Working Environment and Physical Demands :

Generally working in indoor conditions

Occasionally moves items weighing up to 5-10 pounds

Occasionally moves about the office

Frequently communicates with others; must be able to exchange accurate information

Generally operates a computer and other office productivity machinery

Positions self to perform essential functions

Must be able to remain in a stationary position

Supplemental Information

Workstations with internet access are available, if needed, to view job postings and apply online at 211 S Flores, San Antonio, TX 78204, 8am - 5pm, Monday through Friday. Phone : 210-335-2545.

EQUAL OPPORTUNITY EMPLOYER

Bexar County is an Equal Opportunity Employer and committed to Workplace Diversity.

We are committed to providing equal opportunity for protected veterans and individuals with disabilities.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For more detailed information, please click on the following link to view Benefits offered by Bexar County :

NOTE : Part-Time and Temporary positions are not eligible for Bexar County Benefits.

Which best describes your highest level of education completed?

High School Diploma or G.E.D

Associates Degree

Bachelor's Degree

Master's Degree

None

What best describes the field in which you have obtained your degree?

Business Administration

Finance

Accounting

Public Administration

Criminal Justice

Other

None

Which best describes your years of experience in account management or collections?

No Experience

1 Year Experience

2 Years Experience

3 Years Experience

4 Years Experience

5 Years Experience

6 Years Experience

7 or more Years

Do you have a valid Texas driver's license?

Are you bondable?

Are you able to serve as a Notary Public?

Are you able to secure and maintain a favorable background investigation and clearance?

Are you able to clear a pre-employment physical and a pre-employment drug screen test?

Are you able to work more than 40 hours during the work week?

Required Question

Salary : $3,179

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