What are the responsibilities and job description for the CLINIC ACCOUNT COLLECTION SPECIALIST position at Guadalupe Regional Medical Center?
Mon-Fri 8a-4 : 30p
GRMC distinguishes itself from other health centers in many ways. We are a non-profit and the only city-county owned hospital in Texas. At GRMC, retaining and recruiting exceptional employees who treat each patient with warmth and compassion is our mission. Voted Best Place to Work from the Seguin Gazette 2015–2023, as well as named Top 100 Best Places to Work in Healthcare for 2019-2024 by Modern Healthcare , we’re an exceptional place to start or continue your healthcare career.
Scope of Responsibility
The Clinic Account Collection Specialist is responsible for the patient financial service functions including patient refunds, pre-payments, payroll deductions, and customer service calls. Other duties to include are payment posting functions, such as confirming deposits, researching un-postables, and balancing to the bank. Follow-up on unpaid claims, research, and correct unpaid claims for resubmission and communicates with Billing / Coders with any trends on denials.
- High school diploma or equivalent
- 2-3 years previous medical billing / claims experience required
- 2-3 years previous customer service skills required
- Experience with insurance, and data entry required
- Strong multi-tasking, organizational skills
- Computer skills, knowledge of Physician EMR systems preferred
