What are the responsibilities and job description for the QA/Change Control Coordinator position at Beyond SOF?
BRIEF DESCRIPTION :
Working with an enterprise network architecture and engineering team supporting our Federal customer, the QA / Change Control Coordinator supports change management and Quality Assurance tasks related to projects to upgrade and modernize a Wide Area Network (WAN) communications infrastructure supporting over 1,600 field sites and multiple Program Directorates on the Enterprise Network Architecture and Engineering Support Services (ENAESS) program :
Responsibilities :
- Collaborate with stakeholders to understand and document change requirements, including impact analysis, risk assessment, and change scheduling.
- Develop and maintain change management artifacts such as change records, change plans, and change implementation schedules.
- Coordinate change approval meetings with the Technical Review Board (TRB) and Change Control Board (CCB), ensuring that all necessary documentation is available for review.
- Facilitate discussions and provide guidance during change approval meetings to ensure a thorough review of change requests, including consideration of potential impacts and risks.
- Assist in the identification and mitigation of potential risks and issues associated with changes.
- Work closely with cross-functional teams to ensure the timely and successful implementation of approved changes.
- Act as a stakeholder for the configuration and maintenance of change request management within ServiceNow, ensuring that the system supports efficient and effective change management processes.
- Monitor and report on the status of change requests, providing regular updates to stakeholders and leadership.
- Continuously improve change management processes and tools by identifying areas for enhancement and implementing best practices.
Eligibility / Clearance Requirements : Must be a U.S. Citizen with an active clearance.
Clearance Preference :
Active CBP Suitability clearance
Certification Requirement : None
Education, Skill, and Experience Requirements :
Eligibility / Clearance Requirements : Must be able to provide proof of U.S. Citizenship able to obtain a CBP Full Background Investigation
