What are the responsibilities and job description for the Client Relationship Manager position at Beyond TalentEdge?
Beyond TalentEdge is an Equal Opportunity Employer. We are seeking a qualified individual to fill the role of Customer Experience Delivery Specialist and become part of our team.
The ideal candidate will have a minimum of 5 years' experience in a customer service or support role, with a proven track record of delivering exceptional customer experiences. They will be responsible for developing solutions to drive improvements that lead to OTIF delivery of 95% or greater for all customers.
This position requires a customer-centric approach, with a focus on delivering top-tier customer service. The ideal candidate should be able to analyze a situation, investigate root cause, and provide recommendations for process enhancements.
