What are the responsibilities and job description for the Move in Coordinator / Sales Counselor position at Beztak Senior Living?
Beztak Senior Living wants you to join our family of talented individuals. We are seeking to hire bright, dynamic leaders who have a passion for service and a commitment to excellence! At Beztak, we love what we do, and it shows. Our team of caring professionals work together to make our senior residents feel at home in our communities.
We are looking to hire a Move in Coordinator/Sales Counselor to join our team. The Move in Coordinator/Sales Counselor is responsible for resident satisfaction and providing the highest quality of service to each resident at all times.
ESSENTIAL FUNCTIONS:
- Know and live the mission and values of All Seasons
- Maintain a friendly and helpful demeanor at all times. Greet every customer with a smile at 10 feet and a verbal greeting at 5 feet
- Ability to read, analyze, interpret and effectively explain items on resident folios
- Know residents by name and their preference
- Assist residents with restaurant reservations and schedule individual chauffeuring needs
- Always answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
PERSONAL QUALITIES:
- Exceptional customer service skills
- Must be able to multi-task effectively in a busy environment
- Must be well organized
- Must have the ability to apply appropriate resolution to stressful situations
QUALIFICATIONS AND EDUCATION:
- Able to perform basic computer skills (including Excel, Word and Outlook)
BEZTAK PERKS & BENEFITS:
Beztak has an exciting, growth-focused culture, and we strongly believe in promotion from within. While certain positions require past work experience in a specific role, you don’t have to have any experience in property management to join the Beztak team. Beztak culture is one that is built upon the three E’s: Excellent, Ethical and Effective, and we pride ourselves on benefits programs and perks that take care of our team.
Some of our most popular benefits include:
- 401(k) with an employer match for every dollar contributed, up to 6% of eligible compensation
- Generous Paid Time Off in addition to paid company holidays and a “Float” Holiday to celebrate a day or holiday that you hold special
- Life Insurance, provided at no cost to the employee.
- Five medical plan options – several including a Health Savings Account with an employer contribution
- Employee Assistance Program – free, and confidential services for a variety of needs: counseling, pet care, financial services, vacation planning, and more!
- Employee Referral Program
- Tuition Reimbursement Program
PHYSICAL DEMANDS
The position is required to regularly sit for long periods of time, walk, stand, and communicate with residents, staff, family members and the public.
WORK ENVIRONMENT:
This position typically operates indoors in an air-conditioned office, with a mixture of natural, incandescent and fluorescent light.
REASONABLE ACCOMMODATION STATEMENT
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
