What are the responsibilities and job description for the Counter Sales/Inside Sales position at BF Fastener Supply?
B&F Fastener Supply is seeking a motivated and customer-oriented individual to join our team as a Counter Sales Representative. In this role, you will be responsible for providing exceptional service to our customers and driving sales at our counter. If you have a passion for sales and enjoy working in a fast-paced environment, we want to hear from you!
Summary/Objective
Responsible for welcoming customers, answering telephones, providing information and receiving orders. Be knowledgeable about products, services, policies, procedures, and able to prepare and properly display products and keep shelves stocked. Receive and tag returns appropriately. Calculate pricing of merchandise, rental or service orders and accept payments.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
· Compute charges for merchandise or services and receive payments.
· Prepare merchandise for display or purchase.
· Recommend and provide advice on a wide variety of products and services.
· Answer telephones to provide information and receive orders.
· Greet customers and discuss the type, quality and quantity of merchandise sought for purchase.
· Receive, examine and tag articles to be put on display.
· Explain policies and procedures.
· Learn the basics of proper merchandising.
· Strive to improve product knowledge.
· Keep stock on the shelves and display.
· Other duties may be assigned.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. More detailed listings of duties and task are outlined in supplemental documents. These documents would include policy handbooks, Codes of Conduct, posted procedures, etc. Duties, responsibilities and activities may change at any time with or without notice.
Competencies
- Understand and apply necessary math to compute sales, discounts, refunds, percentages etc.
- Excellent communication skills.
- Proper social skills.
- Positive attitude and friendly disposition.
- Adeptness to sell.
- Problem solving or troubleshooting abilities.
- Well organized.
- Good computer skills.
- Accurate typing abilities.
- Merchandising knowledge.
- Understand and be responsible for work safety at all times.
Preferred Education and Experience
- High school diploma.
- Knowledge in mechanical and industrial supplies.
- Knowledge in manual and electric tools.
- Knowledge in miscellaneous hardware parts.
- Sales
Hourly Rate: $16.00 - $18.00 per hour
Bonus Structure: Performance-based bonuses eligible after one year of employment
Benefits:
- Health Insurance:
- Comprehensive medical
- Ancillary Benefits:
- Vision care plan(s)
- Dental care plan(s)
- Various Elective Benefits
- Retirement Plan: 401(k) with company match
- Paid Time Off (PTO): Generous vacation, sick leave and paid holidays
- Employee Assistance Program
- Life and Disability Insurance
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Ability to Relocate:
- Willmar, MN 56201: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18