Assistant General Manager

BFCB RESTAURANTS MISSION:
Serving guests hot, fresh chicken and biscuits the RIGHT way!
Respect - Integrity - Godliness - Honesty - Teamwork

Guided by our core values of Respect, Integrity, Godliness, Honesty, and Teamwork, we are dedicated to embodying these principles in every aspect of our service.

Assistant General Manager Job Summary:
This position assists the General Manager with daily operations of the restaurant and supervises the team in their absence. The Assistant General Manager leads and coaches Restaurant Team Members and partners with the management team to maintain the Company and Brand operational standards ensuring all guests leave satisfied.

Status: Full-Time

Shift: Open Availability

Requirements:

• Desire to gain real world business knowledge, learning to grow your career as a General Manager or more!



• 2 years of experience in a supervisory role with quick service restaurants


• Valid state Driver’s License required


• Excellent communication skills


• Motivates, coaches, and leads team members


• Acts with integrity; keeps commitments


• Contagious positive attitude


• Focuses on achieving results while having fun!


• Ability to gain control during stressful situations


• Exhibits a sense of urgency



• Team player who can work well with others the RIGHT WAY!

The Day-to-Day:

• Role model our core values to create an environment where the team has fun!



• Lead and empower our team to deliver product and service excellence


• Follow and take ownership for shift execution


• Greet, take orders, and thank customers in the restaurant or drive thru while providing friendly customer service


• Completing accurate transactions on the cash register


• Prepare and store food ingredients


• Maintain a clean and safe work and dining environment


• Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises


• Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead



• Push, pull, lift, and carry up to 10 lbs. frequently and up to 50 lb. occasionally, including lifting from ground to overhead

Assistant General Manager Job Responsibilities:

• Provides excellent guest service in a fast and friendly manner; coaches and corrects team



• Conducts second interviews for team members and shift leads


• Maintains a clean restaurant environment by cleaning and performing general housekeeping duties. Assigns shift duties to team members and follows up to ensure completion


• Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations. Coaches team members to follow guidelines for food preparation and production management


• Ensures product quality, food safety, and operational standards are met


• Monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift. Completes end of shift and end of day paperwork and counts as required. Communicates any discrepancies to immediate supervisor


• In absence of the GM, the AGM completes daily, weekly and end of period paperwork, inventory counts, cash counts, truck orders, and other administrative duties as required


• Guarantees a safe environment for team members and guests by following all government laws and safety codes