What are the responsibilities and job description for the Franchise Legal Administrator position at BFG - Belfor Franchise Group, LLC?
BELFOR Franchise Group is seeking a legal administrator within the franchise administration department to assist with franchise agreements and all legal administration. This position is an in office role in the Ann Arbor location.
Responsibilities Overview
- Create and issue new franchise contracts
- Monitor franchise sales processes and compliance
- Manage resale program and all transactions related to the ownership transfer
- Manage the renewal of existing franchised locations
- Draft amendments to existing agreements
- Manage franchisee relations issues
- Manage review of third party contracts
- Enforce no competes
- Manage Identity Protection/Infringement
- Monitor franchisee bankruptcy actions
- Maintain Franchise Agreement inventory
- Collect annual update information for Franchise Disclosure Document and maintain Franchise Disclosure Document inventory
- Maintain integrity of CRM database
- Special projects or additional duties as assigned
Education/Experience
- A high school diploma with some college coursework. A college degree is preferred
- Two to four years of related experience working with contracts preferred
- Experience working in a legal field a plus
Qualifications
- Hard working and organized; Attention to detail is a must; Must be able to multi- task
- Previous experience serving as a liaison and coordinating projects preferable
- Excellent customer service skills; Ability to listen to and understand a customer's request and provide solutions; problem-solving skills and professionalism a must
- Capable of adhering to franchise regulations, yet be workable with other departments in order to implement new ideas and methods, helping all to comply as required
- Proficient and experienced with MS Word, Excel, and Outlook;
Basic Skills
- High level of organizational skills are necessary
- Must be detail oriented and possess a positive attitude, with the ability to handle multiple assignments promptly and effectively
- Must be able to complete work within a stated deadline
- Demonstrated ability to perform job function with minimal errors, work efficiently, work calmly in a fast-paced team environment while effectively managing multiple projects
- Superior telephone etiquette and customer service skills are required, with the ability to react quickly and decisively to resolve customer issues
