What are the responsibilities and job description for the Front Desk Receptionist position at BG Integrative Studio?
Overview
We are seeking a professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our company, providing exceptional customer service and administrative support.
Duties
- Manage the front desk and create a welcoming environment for all clients
- Answer and direct calls promptly and professionally
- Schedule and confirm appointments for salon and patient services
- Greet clients and ensure a smooth check-in process
- Process payments and manage accounts receivable
- Follow up with patients and salon clients to maintain high-quality service
- Collaborate with the Patient Advocate for preliminary patient consultations
- Handle appointment reminders and client communications
Qualifications
- Bilingual (English/Spanish): Ability to read, write, and communicate fluently in both languages
- Computer Proficiency:
- Microsoft Office Suite (Excel, PowerPoint, Word, etc.)
- Appointment scheduling software experience
- Strong organizational skills with attention to detail
- Excellent communication and customer service abilities
- Strong organizational skills with great attention to detail
Job Type: Full-time
Pay: $17.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
People with a criminal record are encouraged to apply
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $17