What are the responsibilities and job description for the Quality Assurance (QA) Analyst position at BGB Group?
BGB Group
Quality Assurance (QA) Analyst
Our Agency
BGB is a healthcare communications agency that offers a wide range of services, including traditional pharmaceutical advertising, promotional medical education, payer marketing, and consulting services. Known for excellence and professionalism, we’re hired as strategic and creative partners by our biopharmaceutical clients to drive category/brand awareness and growth.
Role Overview
BGB Group is seeking a Quality Assurance (QA) Analyst to support the testing and quality assurance processes across digital projects in the biopharma industry. This role ensures the accuracy, functionality, and compliance of digital assets, including web applications, interactive media, and data-driven content, while adhering to GMP, FDA regulations, and industry standards.
The QA Analyst will collaborate with developers, designers, project managers, and compliance teams to implement best QA practices, optimize testing workflows, and drive continuous quality improvements. This position requires strong attention to detail, experience with automated and manual testing, and the ability to troubleshoot and resolve issues efficiently.
Key Responsibilities
Quality Assurance Strategy & Execution
Experience
Quality Assurance (QA) Analyst
Our Agency
BGB is a healthcare communications agency that offers a wide range of services, including traditional pharmaceutical advertising, promotional medical education, payer marketing, and consulting services. Known for excellence and professionalism, we’re hired as strategic and creative partners by our biopharmaceutical clients to drive category/brand awareness and growth.
Role Overview
BGB Group is seeking a Quality Assurance (QA) Analyst to support the testing and quality assurance processes across digital projects in the biopharma industry. This role ensures the accuracy, functionality, and compliance of digital assets, including web applications, interactive media, and data-driven content, while adhering to GMP, FDA regulations, and industry standards.
The QA Analyst will collaborate with developers, designers, project managers, and compliance teams to implement best QA practices, optimize testing workflows, and drive continuous quality improvements. This position requires strong attention to detail, experience with automated and manual testing, and the ability to troubleshoot and resolve issues efficiently.
Key Responsibilities
Quality Assurance Strategy & Execution
- Develop and implement QA strategies, frameworks, and testing plans for digital and data-driven projects.
- Conduct manual and automated testing to validate functionality, performance, and usability across platforms (e.g., Selenium, TestRail, Cypress).
- Ensure compliance with GMP, FDA regulations, ADA, WCAG, and other industry standards.
- Perform cross-browser and cross-device testing to ensure consistent user experience.
- Execute functional, regression, integration, and user acceptance testing (UAT) for digital assets.
- Identify, document, and track defects using bug-tracking tools (e.g., Jira, Asana, Monday.com).
- Work with development and project teams to troubleshoot and resolve issues efficiently.
- Establish QA workflows and standard operating procedures (SOPs) for improved efficiency and consistency.
- Implement automated testing tools where applicable to streamline quality control.
- Define key performance indicators (KPIs) and continuously monitor quality improvements.
- Stay up to date on emerging QA methodologies, tools, and industry trends.
- Work closely with developers, designers, and project managers to integrate QA into the production cycle.
- Provide QA training and best practice guidelines for internal teams.
- Collaborate with compliance and regulatory teams to ensure adherence to industry and legal requirements.
- Communicate quality metrics and status reports to stakeholders.
Experience
- 3 years of experience in quality assurance, testing, or digital production quality control.
- Experience in biopharma, healthcare, or life sciences is preferred.
- Strong background in testing digital assets, web applications, and marketing content.
- Proficiency in QA methodologies, tools, and frameworks.
- Experience with automated testing tools (e.g., Selenium, Cypress, TestRail).
- Familiarity with web technologies (HTML, CSS, JavaScript), CMS platforms, and digital analytics.
- Strong understanding of accessibility standards (WCAG, ADA compliance).
- Experience with bug tracking and project management tools (e.g., Jira, Asana, Monday.com).
- Strong attention to detail with an analytical mindset.
- Ability to manage multiple projects in a fast-paced, deadline-driven environment.
- Excellent communication and collaboration skills with cross-functional teams.
- Problem-solving mindset with the ability to troubleshoot and recommend solutions.