What are the responsibilities and job description for the Front Desk Agent position at BHBW LODGING LLC?
Job Details
Job Location: Brian Head, UT
Salary Range: $15.00 - $15.00 Hourly
Job Shift: Any
Description
Summary:
Front Desk Agents are to accommodate Hotel patrons by registering and assigning rooms to guests, issuing room keys, transmitting messages, making and confirming reservations, and collecting payments from departing guests.
Duties & Responsibilities:
- Greet, register, and assign rooms to guests of the hotel
- Communicate with housekeeping and maintenance staff as issues or guest needs arise
- Make and confirm reservations
- Collect payments from departing guests
- Answer phone calls for reservations, local information, and any other guest needs/inquiries
- Assist guests with requests and deliver items if no housekeeping is available
- During down time make sure the lobby area is clean and presentable.
- Check public restrooms for cleanliness
- Stock and clean coffee and water station
- Perform other duties as assigned
Qualifications
Job Qualifications:
- High school diploma or equivalent.
- Exceptional customer service skills
- Ability to stand for extended periods of time.
- Capacity to work in a fast-paced environment with minimal supervision.
- Excellent organizational, multitasking, and verbal communication skills.
- Attentive to detail.
- Friendly, service-driven disposition.
- Excellent organizational, time management, and multitasking skills.
- Great collaboration and teamwork skills.
- Exceptional time management skills.
Position Type and Expected Work Hours
- Full-time or Part-Time, Hourly
- Employees are required to be available to work early morning shifts, evenings, weekends, and holidays based on business needs.
- Overtime may be required during peak seasons
Compensation and Benefits
- Affordable housing is available for full-time employees only.
- Free winter and summer season passes to all Resorts in the collective.
- Free rental equipment and ski/snowboard lessons depending on availability.
- Discounts in food and beverage and retail outlets within the collective.
- Opportunity for discounts on merchandise and goods through contracts obtained by the company for employee use.
- Carpool incentives
- Free transportation provided through van share options.
- Access to like-minded individuals to help encourage a healthy active lifestyle.
- Networking and travel opportunities.
Salary : $15
