What are the responsibilities and job description for the Customer Service Representative (CSR) - Benefits Department position at BHC Insurance?
We’re excited to announce an opportunity to join our team at BHC Insurance! We are currently seeking a Customer Service Representative for our Benefits Department in Fort Smith, AR. This role is perfect for someone looking for excellent benefits, career growth, and a great work-life balance.
Why Join Us?
✅ Competitive Benefits Package (Medical/Dental/Vision, 401(k), Life & Disability Insurance)
✅ Opportunities for Growth & Advancement
✅ Annual Bonus Potential
✅ Team Building Events & Social Functions
✅ 37.5 Hour Work Weeks for Better Work-Life Balance
About the Role:
As a Customer Service Representative, you’ll support our Account Managers, Account Executives, and Producers with key administrative tasks, including:
- Processing employee enrollments and terminations
- Preparing renewal materials for client meetings
- Updating benefit guides for annual open enrollment
- Managing a portfolio of small business benefit accounts
- Assisting with client communication and database updates
What We’re Looking For:
✔ Advanced Microsoft Word & Excel skills
✔Strong attention to detail and organization
✔Excellent written & verbal communication skills
✔ Insurance experience and P&C License preferred (but not required)
If you or someone you know would be a great fit, we’d love to hear from you! Apply today by visiting our website: http://www.bhca.com.
For more updates, check out our Facebook page: https://www.facebook.com/bhcinsurance.
Job Type: Permanent
Pay: From $20.00 per hour
Expected hours: 37.5 per week
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Supplemental Pay:
- Bonus opportunities
Education:
- Associate (Required)
Experience:
- Customer Service: 3 years (Required)
- Office: 3 years (Required)
Work Location: In person
Salary : $20