Lead Community Support Specialist

Lead Community Support Specialist

POSTION SUMMARY: Support the goals and challenges of BHcare by providing community support services which focus on developing individualized goals with consumers around a valued role that will increase their success and overall quality of life. This will be accomplished through skill building and motivational support for pursuing goals related to employment, education, community involvement and use of natural supports.  

Accountable and responsible for the following results:  

• Assist the Program Manager in the daily operations of the program providing support to staff across multiple sites. 

• Serve as primary contact for program needs in collaboration with the Clinical Team Lead, in the absence of Program Manager unless it is for an extended period of time and then the Director will assume responsibility. 

• Assist in the orientation and training for program staff. 

• May review biweekly timesheets for program staff in preparation for Program Manager’s approval. 

• Assist the Program Manager in on-going development of program policies and procedures and Quality Assurance and Improvement activities as related to program needs and requirements. 

• Provide input to Program Manager for employee performance evaluations. 

• Provide individual and/or group sessions while meeting caseload and productivity requirements.  

• Conduct a functional assessment upon admission and regular updates in accordance with program requirements (i.e. LIST assessment, DLA-20, etc.). 

• Develop a person-centered recovery plan with stage-wise treatment goals and objectives that are measurable and attainable and ensure it is reviewed at least every 3 months. 

• Observe record and evaluate consumer’s progress towards goals.  

• Document stage-wise interventions per the psychiatric rehabilitation skill building model.     

• Provide outreach & crisis intervention to community support service consumers as needed. 

• Provide individual and group sessions in the community focused on the appropriate stage-wise intervention within the psychiatric rehabilitation skill building model developed by the agency (e.g. assisting with ADL’s, teaching recovery skills, develop self-advocacy skills and provide health and wellness education). 

• Provide limited transportation as needed while clients learn individual transportation skills. 

• Provide education, support and consultation to family members, significant others and community members to meet the rehabilitation goal(s) set by the consumer. 

• Develop individualized and generalized community supports. 

• Consult with Program Manager whenever a consumer no longer requires the current level of care. 

• Be available to flex schedule to include – weekends and holidays if necessary. 

• Provide direct service in accordance with contractual guidelines 

• Adhere to the standards of care to ensure that the identified quality measures are obtained. 

• Supply data in a timely fashion to the Director and Program Manager to fulfill reporting requirements. 

• Required to use own vehicle on company business, or to transport clients. 

• Attend training sessions, workshops, seminars as requested by supervisor, or as needed for professional development, or as required for accreditation or licensing. 

• Perform other duties as assigned  

• Regular and consistent attendance is an essential function of this position. 

BHcare

Caring for our community through all stages of life.

Who We Are

BHcare is a Certified Community Behavioral Health Clinic that offers a comprehensive and integrated system of care with wrap-around services for adults, children and families struggling with mental health, substance use, domestic violence, and other health-risk behaviors.

We employ a diverse and dedicated group of professionals that create and sustain programs to rebuild and change the lives of those who walk through our doors each day. We are devoted to helping our clients live to their full potential as happy, healthy and active members of our community.

Why BHcare?

Our culture and benefits are designed to promote your well-being and help you achieve a healthy work-life balance.

Benefits to full-time (30 hours per week) employees:

• Flexible work schedule
• Paid Time Off (vacation, sick, personal and 9 holidays)
• Health & Dental insurance
• Dependent care accounts
• Medical flexible spending accounts
• Paid family leave
• LTD & Disability coverage
• Life & AD&D
• Supplemental insurance including STD, Cancer, Accident and Critical Illness
• Employee Assistance Program
• 403(b) retirement plans with 4% employer match
• Career advancement opportunities
• Employee referral program
• Staff events and activities

Qualifications

MINIMUM QUALIFICATIONS

• Bachelor’s degree preferred. In lieu of Bachelor’s degree: Associates degree or college coursework equivalent (2 years) and 2 years work experience in behavioral health field; OR high school diploma and minimum of 4 years of experience in behavioral health field.  
• Minimum of 3 years’ experience in a community mental health environment preferred.  
• Knowledge of Psychiatric Rehabilitation is desirable. 
• Must have and maintain a valid driver’s license.  Must maintain an acceptable driving record and be insurable at a reasonable rate under the Organization’s auto insurance plan. 
• Must be proficient in Microsoft 365. Must be able to navigate through electronic health records system (EHR).

Salary : $22 - $31