What are the responsibilities and job description for the Coordinator - 1367 position at Bhired?
Our company, Bhired, is seeking a full-time Coordinator to support clients in the Monroe/Rockland area. As a Licensed Home Care Services Agency (LHCSA), this role focuses on organizing daily schedules and managing home care staff to deliver compassionate, culturally sensitive care.
The ideal candidate will have a deep understanding of the community's cultural and scheduling needs, ensuring high-quality, personalized service for clients. Bilingual: Must speak Yiddish. Homecare experience is highly preferred.
Key Responsibilities:
- Coordinate daily scheduling and assignments for home care staff, ensuring timely and effective service delivery.
- Act as the primary liaison between clients, families, and staff, addressing service needs and fostering positive relationships.
- Resolve scheduling conflicts, accommodating special considerations for Shabbos and holidays.
- Maintain detailed client and caregiver records in compliance with LHCSA regulations.
- Use HHAeXchange software to manage scheduling, documentation, and client data efficiently.
- Assist in onboarding and training new staff members as needed.
- Collaborate with the team to continuously improve client services and address any concerns that arise.
Ideal Qualifications:
- Bilingual: Must speak Yiddish
- Prior experience in healthcare coordination, preferably with the frum community.
- Familiarity with HHAeXchange or similar software.
- Strong organizational skills and the ability to manage multiple tasks effectively.
- Excellent communication skills and cultural sensitivity, especially with the Monroe/Rockland community.
- Ability to work independently and as part of a team, with flexibility to adapt to community-specific scheduling needs.