What are the responsibilities and job description for the Director Of Operations - 1287 position at Bhired?
A Licensed Home Care Services Agency (LHCSA), seeks a seasoned Director Of Operations to oversee and optimize the functionality of all departments. This role requires an in-depth understanding of LHCSA operations, expertise in both pediatric and geriatric home care services, and the ability to drive efficient, compliant, and quality-driven workflows across the organization. Familiarity with HHAeXchange is essential to ensure that all processes are streamlined and up to agency standards.
Key Responsibilities Include :
- Departmental Oversight : Directly manage all agency departments, including Billing, HR, Coordinators, Intake, HHA Onboarding, Management, Office Supplies, and Reception.
- Cross-Location Coordination : Facilitate cohesive operations across multiple office locations, ensuring seamless collaboration among all teams.
- System Implementation : Develop and oversee operational systems that enhance process efficiency, accountability, and workflow.
- Team Leadership : Guide department heads in setting and achieving service goals, staff training, and development plans to improve service delivery.
- Compliance and Quality Assurance : Uphold LHCSA standards and ensure regulatory compliance in all operational areas.
- Software Proficiency : Use HHAeXchange for scheduling, timekeeping, and record management; train staff on its effective use as necessary.
- Resource Management : Supervise inventory, manage office supplies, and ensure all departments have necessary resources.
- Performance Monitoring : Regularly evaluate departmental performance, address issues proactively, and implement solutions to drive productivity.
- Communication and Collaboration : Cultivate a culture of respect, collaboration, and unified goals among departments, managing conflicts effectively when they arise.
Ideal Qualifications :
This role is ideal for a strategic leader with a robust understanding of home care operations, looking to make a meaningful impact on both organizational efficiency and client satisfaction.
Salary : $150k - $200k / Year
To apply, please send your resume to Aron@bhirednyc.com
Salary : $150,000 - $200,000
