What are the responsibilities and job description for the IT Support/Help Desk - 1446 position at Bhired?
A company is looking for a tech-savvy, customer-focused individual to fill the role of Help Desk & IT Support Specialist. This in-person position involves providing technical support to business clients, managing networks, maintaining computers, and handling routers while resolving issues via a ticketing system.
Responsibilities Include:
- Provide IT support and troubleshooting for business clients.
- Set up and manage networks, including Wi-Fi and routers.
- Handle computer maintenance and address hardware/software issues.
- Resolve printer and peripheral device problems.
- Use a ticketing system to track and resolve client issues efficiently.
- Deliver excellent customer service and ensure client satisfaction.
Ideal Qualifications:
- Basic IT knowledge, including network troubleshooting, Wi-Fi setup, and device maintenance.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and interpersonal skills.
- Prior experience in IT support is preferred but not required.
- Enthusiasm for technology and a willingness to learn and grow.
What’s Offered:
- Full-time position with a competitive salary.
- A supportive and collaborative work environment.
- Schedule: Monday-Thursday, 9 AM-5 PM, Friday, 9 AM-1 PM.
- Opportunity for long-term growth within the company.
This role is ideal for individuals passionate about technology and eager to provide top-notch support to clients. Apply today to start your journey in IT!
Salary: $55k - $60k/Year
To apply, please send your resume to Shmuel@bhirednyc.com
Salary : $55,000 - $60,000
