Demo

IT Support/Help Desk

BHIRED
Brooklyn, NY Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 4/14/2025

A company is looking for a tech-savvy, customer-focused individual to fill the role of Help Desk & IT Support Specialist. This in-person position involves providing technical support to business clients, managing networks, maintaining computers, and handling routers while resolving issues via a ticketing system.

Responsibilities Include :

  • Provide IT support and troubleshooting for business clients.
  • Set up and manage networks, including Wi-Fi and routers.
  • Handle computer maintenance and address hardware / software issues.
  • Resolve printer and peripheral device problems.
  • Use a ticketing system to track and resolve client issues efficiently.
  • Deliver excellent customer service and ensure client satisfaction.

Ideal Qualifications :

  • Basic IT knowledge, including network troubleshooting, Wi-Fi setup, and device maintenance.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Prior experience in IT support is preferred but not required.
  • Enthusiasm for technology and a willingness to learn and grow.
  • What's Offered :

  • Full-time position with a competitive salary.
  • A supportive and collaborative work environment.
  • Schedule : Monday-Thursday, 9 AM-5 PM, Friday, 9 AM-1 PM.
  • Opportunity for long-term growth within the company.
  • This role is ideal for individuals passionate about technology and eager to provide top-notch support to clients. Apply today to start your journey in IT!

    Salary : $55k - $60k / Year

    To apply, please send your resume to Shmuel@bhirednyc.com

    Salary : $55,000 - $60,000

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