What are the responsibilities and job description for the IT Support/Help Desk position at BHIRED?
A company is looking for a tech-savvy, customer-focused individual to fill the role of Help Desk & IT Support Specialist. This in-person position involves providing technical support to business clients, managing networks, maintaining computers, and handling routers while resolving issues via a ticketing system.
Responsibilities Include :
- Provide IT support and troubleshooting for business clients.
- Set up and manage networks, including Wi-Fi and routers.
- Handle computer maintenance and address hardware / software issues.
- Resolve printer and peripheral device problems.
- Use a ticketing system to track and resolve client issues efficiently.
- Deliver excellent customer service and ensure client satisfaction.
Ideal Qualifications :
What's Offered :
This role is ideal for individuals passionate about technology and eager to provide top-notch support to clients. Apply today to start your journey in IT!
Salary : $55k - $60k / Year
To apply, please send your resume to Shmuel@bhirednyc.com
Salary : $55,000 - $60,000