What are the responsibilities and job description for the IT Support/Help Desk position at BHIRED?
A company is looking for a tech-savvy, customer-focused individual to fill the role of Help Desk & IT Support Specialist. This in-person position involves providing technical support to business clients, managing networks, maintaining computers, and handling routers while resolving issues via a ticketing system.Responsibilities Include : Provide IT support and troubleshooting for business clients.Set up and manage networks, including Wi-Fi and routers.Handle computer maintenance and address hardware / software issues.Resolve printer and peripheral device problems.Use a ticketing system to track and resolve client issues efficiently.Deliver excellent customer service and ensure client satisfaction.Ideal Qualifications : Basic IT knowledge, including network troubleshooting, Wi-Fi setup, and device maintenance.Strong troubleshooting and problem-solving skills.Excellent communication and interpersonal skills.Prior experience in IT support is preferred but not required.Enthusiasm for technology and a willingness to learn and grow.What’s Offered : Full-time position with a competitive salary.A supportive and collaborative work environment.Schedule : Monday-Thursday, 9 AM-5 PM, Friday, 9 AM-1 PM.Opportunity for long-term growth within the company.This role is ideal for individuals passionate about technology and eager to provide top-notch support to clients. Apply today to start your journey in IT!Salary : $55k - $60k / YearTo apply, please send your resume to Shmuel@bhirednyc.com#J-18808-Ljbffr
Salary : $55,000 - $60,000
