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Director Of Operations, Practice Excellence - Berkshire Management Services Medical Group - Shift: Days, 40 Hours

BHS Management Services
Pittsfield, MA Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 6/2/2025

Job Summary

The Manager of Operations - Practice Excellence is a leader within the medical group that contributes to the achievement of improved quality, patient experience, productivity, efficiency, and a rewarding work environment. The Manager will develop and implement group-wide initiatives that leverage technology, processes, and people to improve operations and outcomes. Specifically, the Manager will have responsibility for establishing best practices in site management, front desk and business operations.

Experience

  • Five years of practice management, process improvement and project management experience.

Education

  • Bachelor’s degree in health administration, business administration or a health-related field or five years of relevant experience required.

Additional Requirements

  • Proven experience in medical group management, process improvement, and project execution within clinical care settings.
  • Demonstrated experience leading successful teams and working collaboratively with other departments and staff at all levels.
  • Strong communication and organizational skills.
  • Experience using LEAN, Six Sigma or project management methodologies preferred.

Schedule:

  • Mon-Fri
  • Day Shift
  • Variable Schedule, Occasional Evenings


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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