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Director Of Operations, Practice Excellence - Berkshire Management Services Medical Group - Shift: Days, 40 Hours

Berkshire Health Systems, Medical Group
Pittsfield, MA Full Time
POSTED ON 3/22/2025 CLOSED ON 4/5/2025

What are the responsibilities and job description for the Director Of Operations, Practice Excellence - Berkshire Management Services Medical Group - Shift: Days, 40 Hours position at Berkshire Health Systems, Medical Group?

Job Summary

The Director of Operations - Practice Excellence is a senior leader within the medical group that contributes to the achievement of improved quality, patient experience, productivity, efficiency, and a rewarding work environment. The Director will develop and implement group-wide initiatives that leverage technology, processes, and people to improve operations and outcomes. Specifically, the Director will have responsibility for establishing best practices in site management, front desk and business operations.

Experience

  • Five years of practice management, process improvement and project management experience.

Education

  • Bachelor’s degree in health administration, business administration or a health-related field required. Master’s degree preferred.

Additional Requirements

  • Proven experience in medical group management, process improvement, and project execution within clinical care settings.
  • Demonstrated experience leading successful teams and working collaboratively with other departments and staff at all levels.
  • Strong communication and organizational skills.
  • Experience using LEAN, Six Sigma or project management methodologies preferred.

Schedule:

  • Mon-Fri
  • Day Shift
  • Variable Schedule, Occasional Evenings

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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