Production Representative (Heavy Equipment and Truck Inspector / Mechanic)

In this role you will be inspecting and producing construction and industrial-related equipment and machinery for online sale and remarketing. This includes detailed inspections, preparation, minor repairs, research, detailed descriptions, photography/video, and auction listings to remarket and sale equipment and trucks on a global basis. If you have experience in construction equipment and trucks, combined with good communications and some computer / internet skills and an interest in eCommerce, this is an excellent opportunity to consider.

Responsibilities include:

• Managing all aspects of the online inspection and production process, including heavy equipment and truck inspections, research, photography/video, descriptions, and logistics.
• Typical equipment includes: construction equipment, agriculture equipment, tools and machinery / parts, trucks, machine tools, etc.
• Working with our customers, including loading and unloading, customer assistance, troubleshooting, etc.
• Scheduling and coordinating heavy equipment inspections with our partners/customers
• Construction equipment and customer support, including loading, unloading, minor repairs, customer assistance, troubleshooting, etc as required
• Maintain industry-leading customer service levels with our sellers and buyers, including customer inquiries, disputes and positive resolutions, always fostering a culture of Doing the Right Thing
• Understanding online sales, merchandizing, auctions and eBay
• Researching a wide range of assets via internet and various sources
• Develop, maintain, implement and follow policies and practices for safe and efficient operations
• Writing professional asset descriptions that are informative, detailed, accurate and global buyer-focused
• Have and maintain highest level of professionalism and integrity
• Working with all parts of the business to ensure superior satisfaction for all of our customers, both buyers and sellers
• Learning all aspects of the business and driving positive change in our processes and our capabilities

Background and Qualifications include:

• Experience with heavy equipment and machinery, such as construction equipment, agriculture equipment, trucks, or industrial equipment
• Minimum 5 years mechanical, fleet, rental, service or related equipment experience
• Significant customer engagement, service and support experience
• Strong equipment and mechanical skills and diagnostic experience
• Decent proficiency in computer skills, applications, internet, etc
• Some experience with photography and/or video, recommended
• Strong people, partner and team management experience
• Experience with many internet technologies, including eBay, etc. useful, but not required
• Ability to manage projects with multiple tasks, resources, and customer interaction
• Attention to detail and mechanically inclined
• Ability to climb on and inspect large construction equipment regularly
• Ability to work flexible work schedules, including traveling to customer locations
• Have excellent oral and written communication skills and a great team player
• Vertical expertise – helpful background includes heavy equipment & machinery, construction equipment rental, service and sales / marketing, auction sales, remarketing, etc.
• Self-motivated with skills and attitude to excel in a start-up / entrepreneurial / team-oriented environment

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Supplemental Pay:

• Bonus opportunities

Experience:

• Mechanical knowledge: 3 years (Preferred)
• Construction: 3 years (Preferred)
• Photography: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 50% (Preferred)

Bidadoo is an equal opportunity employer and encourages application from all qualified candidates.

bidadoo is the largest and most trusted online auction service on the world’s largest auction marketplace, eBay. bidadoo provides professional remarketing for used construction equipment, rental and municipal fleets, trucks, and other capital assets. bidadoo is a global online remarketing company with Auction Service Centers across North America and bidders and buyers from around the world. bidadoo works with many of the largest equipment owners in the world including Sunbelt Rentals, Herc Rentals (formerly Hertz Equipment Rentals), H&E Equipment, JCB, Genie/Terex, Case, Takeuchi, Komatsu and John Deere dealers, The Boeing Company, City of Seattle and many municipalities and government agencies. With eBay’s 182 million registered users globally, bidadoo provides equipment sellers immediate access to the world’s largest online bidder and buyer base through our long term partnership with eBay. Check out our weekly online auctions at http://www.bidadoo.com

eBay is a global commerce leader that connects millions of buyers and sellers around the world. Recently, they announced a strategic partnership and investment in bidadoo, a leading online remarketing and auction company of equipment, trucks and capital assets.