What are the responsibilities and job description for the Community Program Manager - Naples FL position at Big Brothers Big Sisters of the Sun Coast?
Job Posting: Community Program Manager
Big Brothers Big Sisters of the Sun Coast
Location: Naples, FL (with activities throughout Collier County, FL)
About Us:
Big Brothers Big Sisters of the Sun Coast is dedicated to igniting the potential in youth through one-to-one mentoring relationships. We are seeking an outgoing, experienced Human Services professional with a passion for working with youth in Collier County..
Position Overview:
The Mentor Manager is responsible for cultivating and creating successful mentoring matches within the community, while promoting Big Brothers Big Sisters of the Sun Coast as the nonprofit agency of choice for volunteering and supporting youth. This position offers the opportunity to directly impact the lives of young people in Naples, Immokalee, and other parts of Collier County through effective program management, volunteer coordination, and community outreach.
What You’ll Do:
- Manage a caseload, including conducting interviews and assessments to match Bigs and Littles.
- Coordinate and execute program events such as recognition celebrations, holiday parties, back-to-school events, and mixers.
- Provide crisis counseling referrals and manage case documentation per agency protocols.
- Regularly review match progress with clients, parents, and volunteers, adjusting plans as needed.
- Ensure smooth transitions between program functions, offering support as needed to other staff members.
- Support the recruitment of new mentors and youth participants through outreach activities.
- Liaise with community stakeholders, including school districts, United Way, Chamber of Commerce, and local government organizations.
- Maintain a diverse, inclusive, and positive agency culture in all activities and interactions.
Qualifications for this exciting role:
- Bachelor’s degree in social or human services, education, or a related field; or a combination of education and experience; or 4 years of relevant work experience in a similar field.
- Ideal candidate should reside in Collier County to best serve the local community.
- Ability to fluently communicate in Spanish and or Creole is a plus.
- Must have dependable transportation as offsite meetings and activities are common.
What We Offer:
- Competitive compensation package, including medical, dental, vision, and life insurance.
- Paid Time Off (PTO).
- A supportive work environment that promotes creativity, family, and work-life balance.
Why Join Us?
Big Brothers Big Sisters of the Sun Coast is committed to creating a safe, diverse, and inclusive environment for youth, families, volunteers, and staff. We offer equal employment opportunities and prohibit discrimination and harassment of any kind.
How to Apply:
Interested candidates are encouraged to submit a resume and cover letter highlighting their experience and passion for mentoring and youth development.
