Program Specialist

Job Description

Job Description

Position Summary :

The Program Specialist (Enrollment & Matching) is actively involved in community organizations and with school partners and collaborating directly with volunteers, children, and families for the purpose of creating, supporting, and sustaining high volume, high quality Big Little matches.

Essential to the BBBS brand, the primary function of this position is providing high-level customer service throughout the effective implementation of the child / parent enrollment and volunteer enrollment and matching process in accordance with the Big Brothers Big Sisters program options.

The Candidate will be responsible for enrollment and matching volunteers and children throughout Marion County primarily and other counties as assigned. Conduct in-depth interviews with parent / child applicants, write assessments and recommendations, and update all appropriate systems. Conduct thorough reference checks for potential volunteers, ensuring accuracy and follow through.

Candidate must be willing to travel to in-person appointments to complete interviews and fingerprints in various communities.

Qualifications

Candidate must have a high school diploma / GED equivalent and meet one of the following criteria :

• A documented bachelor’s degree, from an accredited college or university, in human service, social work, counselling, child development or related field. Or the candidate shall be within six months of degree completion.
• A documented associate degree or two years of higher education experience, from an accredited college or university in human service, social work, counseling, child development or related field. Plus, two years of relevant work experience in related fields.
• Four years of relevant work experience in related fields, such as social work, counseling, social services, child development, or other related fields as defined by the agency.

Minimum two years' experience working with both child and adult population; specific assessment preferred.

Proficiency in technical areas such as : Microsoft OFFICE, including Work, Outlook, and Excel. Must have reliable transportation, valid driver's license, and meet state required automobile insurance minimums.

Big Brothers Big Sisters of Tampa Bay competitive compensation package includes :

Retirement Plan 401(K) options - with up to 4% match; Generous Paid Time Off (PTO) Plan; 9 Paid Holidays; 100% Employer-paid Basic Life / ADD Insurance; 100% Employer-paid Short-Term Disability; 80% Employer paid based medical plan with option for buy-up plan; 65% Employer paid based dental plan; Domestic Partner and stepchild coverage for all insurance plans; Employer paid one-hour of community / volunteer service per week; Opportunities for professional development and Opportunities for advancement.

Big Brothers Big Sisters of Tampa Bay is committed to the principle of equal employment opportunity for all qualified individuals. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.