What are the responsibilities and job description for the Host: Even Coast position at Big-Dill?
Job title: Host
Who we are:
Big-Dill Hospitality is a family-owned restaurant group that owns and operates Muchacho Tex-Mex, Whistle Britches, Even Coast, and many more unique and fantastic dining concepts coming online in the DFW area. Helmed by Chef Omar Flores, a two-time James Beard Semi-Finalist, Best Chef SW and Dallas Rising Star Chef, this is Chef Flores’ newest passion project several years in the making. This scratch kitchen concept prides itself on its innovative menu and modern approach to the bar scene, happy hour, and brunch.
At Big-Dill Hospitality, we're passionate about creating a great place to work and dine. Together we want to create an amazing dining experience and deliver unforgettable hospitality. We believe in the craft of the unique meal, in making the best food and service possible for each and every guest.
Position Overview:
With plans to open additional locations in 2025, we're looking for ambitious and motivated Host to join our growing teams in prestigious areas. This role is perfect for individuals that can provide excellent customer service and ensure a positive experience for our guests.
Key Responsibilities:
As a member of our Host Team, you will play a crucial role in our daily operations by being our first and last impression. You are responsible for greeting guests with genuine hospitality and professionalism, accurately quoting wait times, seating guests in a clean/ sanitary environment all while accommodating their needs.
Ideal Candidate:
- Familiarity with POS systems, such as Aloha POS, is a plus
- Answers phone calls and assist with reservations
- Provide excellent customer service and address guest inquiries or concerns
- Ability to multitask and work in a fast-paced environment
- Maintain cleanliness and organization of the host station
- Team-oriented mindset
- Presents a positive and professional attitude toward guests and staff
Physical Demands:
- Ability to work in a standing position for 8-10 hours per day
- Ability to lift 60lbs (50lbs overhead)
- Stand for a long period of time.
- Be able to kneel, crouch, stoop, twist, reach, push, pull and grasp throughout the day.
- Hearing and speech to communicate in person or over telephone.
Big dill is an equal opportunity employer. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person