What are the responsibilities and job description for the Service Manager position at Big League Talent Connection?
Job Description
Job Description
Job Title : Service Operations Manager
Company : Confidential Mechanical Contractor
Location : Kennesaw, GA
Company Overview : Company has grown into a reputable commercial and industrial mechanical contractor with a collaborative culture. We specialize in various services including Building Automation Systems, Replacement and Retrofit, Energy Services, etc. We have a steady stream of projects in the pipeline, with ambitious growth goals for the coming years.
Position Overview : We are seeking a dedicated and detail-oriented Service Operations Manager to lead our service division in the Atlanta market. The ideal candidate will play a pivotal role in optimizing day-to-day operations, enhancing service delivery processes, and fostering a culture of collaboration and accountability.
Key Responsibilities :
- Oversee day-to-day service operations, including scheduling, dispatching, and resource allocation.
- Mentor and manage service technicians to ensure high-quality work and exceptional customer satisfaction.
- Collaborate with other departments to optimize processes and improve overall service delivery.
- Develop and implement strategies to enhance productivity and profitability.
- Monitor key performance indicators and implement corrective actions as needed.
Qualifications :
Benefits :
Next Steps : If you are a proactive and detail-oriented individual with a passion for operational excellence, we encourage you to apply for this exciting opportunity. The interview process will consist of a phone interview with the Recruiter, followed by an in-person interview with the decision makers at their office located in the Atlanta metro area.
Application Deadline : ASAP
Salary : $100,000 - $120,000