What are the responsibilities and job description for the Service Writer position at Big O Tires?
Overview:
We are seeking a Service Writer to join our team. The ideal candidate should have a passion for automotive service, excellent customer service skills, and the ability to upsell services. This position offers an exciting opportunity to work in a dynamic environment.
Duties:
- Interact with customers to determine their automotive service needs
- Provide recommendations on necessary repairs and maintenance
- Upsell additional services or products to customers
- Coordinate with technicians to ensure timely completion of work
- Handle cash transactions and maintain accurate records
- Assist with scheduling appointments and managing customer inquiries
Skills:
- Prior experience in automotive service or related field
- Strong customer service skills with the ability to build rapport with clients
- Knowledge of shocks, struts, brake repair, alignment, and vehicle maintenance
- Proficiency in cash handling and sales techniques
- Mechanical knowledge to communicate effectively with technicians
If you are a motivated individual with a passion for automotive service and enjoy working in a fast-paced environment, we encourage you to apply for the Service Writer position. Join our team and be part of a rewarding automotive service experience!
Job Types: Full-time, Part-time
Pay: $40,743.02 - $49,066.86 per year
Expected hours: 50 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
- Retirement plan
Shift:
- 10 hour shift
- Day shift
- No nights
Work Days:
- Every weekend
- Monday to Friday
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $40,743 - $49,067
