What are the responsibilities and job description for the AGM position at Big Onion Hospitality?
We are seeking a highly motivated and experienced Assistant General Manager to join our team. As an AGM, you will be responsible for overseeing the daily operations of our establishment, ensuring excellent customer service, and maintaining high standards of food quality and safety. If you have a passion for the food service industry and possess strong leadership skills, we would love to hear from you.
Responsibilities:
Responsibilities:
- Manage all aspects of the restaurant, including staff supervision, inventory management, and customer satisfaction.
- Train and mentor staff members on proper food preparation techniques, kitchen safety procedures, and customer service protocols.
- Ensure compliance with health and safety regulations and maintain cleanliness standards throughout the establishment.
- Develop and implement strategies to increase sales and profitability.
- Create schedules for staff members, taking into account business needs and employee availability.
- Collaborate with the kitchen staff to develop new menu items and improve existing recipes.
- Handle customer inquiries, complaints, and feedback in a professional manner.
- Previous experience in the food service or hospitality industry is required.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication skills, both verbal and written.
- Proficient in food preparation techniques and kitchen management.
- Proficient in bar services and ability to work the floor with efficiency
- Ability to conduct interviews and make hiring decisions based on qualifications and fit.
- Knowledge of health and safety regulations pertaining to the food industry.
- Strong organizational skills with the ability to multitask effectively.