What are the responsibilities and job description for the Bell Staff position at Big Sky Resort?
Overview
The Bell Porter or Bell Staff is the most exciting, engaging and active position available at Big Sky Resort. The Bell Porter is responsible for helping guests with luggage, valet parking, complementary guest rides in Resort vehicles. Our staff accomplishes these tasks while maintaining an appropriate appearance and demeanor. While posted at the front doors to all of our hotels, our staff is the first and last impression of the resort, so a friendly and welcoming attitude is crucial in creating and maintaining an exceptional experience for our guests.
Big Sky Resort has two bell stands; shifts are allocated between the Huntley/Shoshone Lodge and the Summit Hotel.
Responsibilities
The Bell Porter or Bell Staff is the most exciting, engaging and active position available at Big Sky Resort. The Bell Porter is responsible for helping guests with luggage, valet parking, complementary guest rides in Resort vehicles. Our staff accomplishes these tasks while maintaining an appropriate appearance and demeanor. While posted at the front doors to all of our hotels, our staff is the first and last impression of the resort, so a friendly and welcoming attitude is crucial in creating and maintaining an exceptional experience for our guests.
Big Sky Resort has two bell stands; shifts are allocated between the Huntley/Shoshone Lodge and the Summit Hotel.
Responsibilities
- Moving luggage from guest vehicles, loading bell carts, and assisting guests to their room
- Assisting with traffic control in the hotel loading and unloading areas
- Safe, responsible and efficient transportation of guests using the Big Sky Resort vehicles
- Maintaining cleanliness of Resort vehicles, lobby areas and bell closets
- Must be able to stand and walk for the duration of an 8-hour shift, lift in excess of 50 lbs. unassisted and push/pull up to 100 lbs.
- High school diploma or equivalent
- Valid Driver’s License
- Previous experience in customer service, resort and/or hotel operations experience is preferred
- FREE All Access Bike Haul Pass and discounted Golf Pass
- Discounted Golf and Mountain Biking for friends and family
- 25% - 50% off Food and Beverage and Retail discounts at all Boyne outlets
- Eligibility for affordable Team Member Housing
- Lodging discounts for friends and family
- FREE Basecamp activities including zip line course
- Wellness Day and Eligibility for PTO
- Eligible for seasonal loyalty bonus
- Monthly employee events
