Taproom Server/Bartender

Job Overview

Join our team of high-vibe, craft-beer-loving folks for a fun, lucritive summer! We are seeking a skilled Server/Bartender to join our team, starting at the end of May. The ideal candidate will have a passion for craft beer, hospitality and providing exceptional customer service in a restaurant setting.

Duties

- Prepare and serve beverages to customers following standard recipes

- Interact with customers, take orders, and provide recommendations

- Maintain cleanliness of the bar and taproom area and equipment

- Check customers' identification to confirm legal drinking age

- Handle cash transactions and operate the Point of Sale (POS) system

- Upsell additional products when appropriate

- Run food, bus tables and ensure efficient customer rotation in the taproom

Requirements

- Previous experience in the restaurant or food service industry preferred

- Strong customer service skills with a focus on creating a positive experience for guests

- Ability to multitask and prioritize in a fast-paced environment

- Knowledge of basic math for handling cash transactions

- Familiarity with food and beverage preparation and handling procedures

- Proficiency in using Point of Sale (POS) systems

Skills

- Hospitality

- Customer service

- Restaurant experience

- Food industry knowledge

- Food service expertise

- Effective time management

- Basic math skills

- Food handling practices

- Cash handling proficiency

- Experience with Point of Sale (POS) systems

Education and Experience Requirements

- Experience in customer service required

- High School Diploma or GED desired

Qualifications, Knowledge, Skill, and Ability Requirements

- Knowledge of food and beverage equipment desired.

- Ability to learn about the brewing, beer and food operations for best answering questions and assisting customers.

- Ability to treat all coworkers and customers with kindness and fairness.

- Ability to multi-task and focus on all aspects of operations to ensure smooth delivery of services.

Physical Demands and Working Conditions

- This position may be required to work weekends, evenings, and holidays.

- Auditory and visual acuity to operate computers, phones, mobile devices, and basic office equipment on a constant basis.

- Ability to work for extended periods of time sitting on an occasional basis.

- Ability to work for extended periods of time standing, walking, kneeling, pushing, pulling, bending, reaching and speaking a constant basis.

- Talking and hearing occur continuously in the process of communicating with guests and employees.

- Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an over shift of 8 hours.

- While performing duties of this job, the associate is regularly required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl and talk or hear.

- Occasionally required to climb, balance and taste or smell

- Regularly lift and/or move up to 20 pounds on a regular and continuing basis

- Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

- Ability to wear personal protective equipment including but not limited to non-slip footwear and gloves.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of our small, mom-and-pop operation, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, the position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Big Trout Brewing Company, Inc. to be a positive influence on the transformation of the company.

An Equal Opportunity Employer

Big Trout Brewing Company, Inc. is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.

We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, gender identity, veteran status, or any other status protected by state or local law.

Big Trout Brewing Company, Inc. will make reasonable accommodation for qualified individuals with known disabilities, unless doing so would result in an undue hardship to Big Trout Brewing Company, Inc. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.

This job description in no way states or implies that these are the only duties to be performed in the position. I understand that this document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Type: Part-time

Pay: $11.79 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Shift:

• Day shift
• Evening shift

Work Location: In person

Salary : $12