What are the responsibilities and job description for the Service Valet position at Big Valley Ford?
Big Valley Ford is looking for a Service Valet to join our team! The Service Valet is essential to providing a top-notch customer experience. Responsibilities include transporting customers and vehicles, keeping the service area clean and organized, and assisting with vehicle flow. From shuttling customers to delivering serviced vehicles, this role supports the service team and ensures customer satisfaction.
Benefits:
- Health, Medical, and Dental Insurance
- 401(k) Retirement Plan
- Paid Time Off and Vacation
- Career Growth Opportunities
- Employee Vehicle Purchase Programs
- Long-Term Job Security
- Flexible Work Schedule
Responsibilities:
- Transport customers to and from their homes, offices, or other destinations as needed.
- Pick up and deliver customer vehicles for service appointments.
- Move and park vehicles efficiently within the service area and lot.
- Maintain the cleanliness of the service drive, customer lounge, and service vehicles.
- Assist with checking in vehicles and bringing them around for customer pick-up.
- Notify the Service Manager of any needed maintenance or issues with shuttle vehicles (e.g., oil changes, tires, cleaning).
- Provide friendly and professional customer interactions.
- Perform other duties as assigned to support the service team.
Requirements:
- High energy level and a positive, customer-focused attitude
- Comfortable working in a fast-paced environment
- Strong communication and interpersonal skills
- Dependable and punctual
- Valid driver’s license and a clean driving record
We are an equal opportunity employer committed to diversity and inclusion in the workplace. Discrimination or harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status is strictly prohibited.
