Area Manager

Job Purpose:

The Area Manager is responsible for properly overseeing and effectively managing all stores, store managers and store operations in their assigned area. Area managers must provide and maintain excellent multi-unit management and coaching to all managers at all stores in their assigned areas. Performs varied administrative duties and multi-unit management duties in the field including but not limited to: overseeing and managing store labor, productivity, food costs, inventory and P & L, coaching and mentoring of all store managers, conducts store evaluations for all stores, supervises all managers, recommends and ensures that improvements are implemented when needed, oversees all financial activity, budgets resources and marketing of all stores, maintains that all company policies, procedures and programs are consistently implemented and adhered to in each store and any other multi-unit management duties that may be assigned.

Job Duties:

• Oversees and manages all stores and store operations in the assigned area
• Monitors and manages the store labor, productivity, food costs, inventory and P & L at all assigned stores
• Implements strategic management practices to all managers and stores in the area.
• Oversees all financial activity of stores, budgets and resources
• Provides hands-on experience and support to all stores and store managers
• Ensures that all company policies, procedures and programs are consistently maintained and implemented at each store
• Completes monthly store evaluations for an assigned group of stores
• Conducts monthly manager meetings communicating and focusing on store operations, marketing and sales
• Communicates daily with all store managers and home office personnel
• Implements counseling and coaching skills to motivate store managers and improve store operations and performance
• Supervises managers; creates and assists managers in meeting their set performance goals
• Demonstrates excellent communication skills with managers, employees and home office personnel
• Provides on-going training and support to all store managers and staff
• Assist store managers with the execution of store marketing activities or plans
• Fills in, if needed, for the store managers and manages the store on any needed work shifts
• Provide assistance during all phases of new store construction
• Any other management duties that may be assigned

Knowledge, Skills and Abilities:

• Progressive knowledge of restaurant operations and store management operations
• Ability to communicate effectively with home office personnel, store managers and store employees
• Skill in maintaining detailed office communication and organization
• Skill in developing and maintaining effective working relationships
• Ability to be hands-on in store operations and support all store functions
• Skill in English composition, grammar, spelling and punctuation
• Proficient PC skills and experience with MS Office
• Ability to walk, stand and bend for longs periods of time while working each day in the stores
• Ability to lift and carry up to 50 lbs of items frequently

Work Environment:

• Normal working days / hours includes a range of 5 - 6 day work weeks, with a minimum of 50 hours or more per week due to new store openings or last minute circumstances or situations that may occur. Longer shifts, weekends, or holidays may occur as well as hours outside of the normal working hours.
• Works in the field being mobile and traveling from store to store; also works in an office setting for parts of their shifts.
• Answering and responding to numerous daily phone calls, emails and/or text messages from managers or office personnel.

Travel:

The ability to travel by vehicle 50 % of the time or more each work day to monitor and manage all stores in the assigned area.

Minimum Qualifications:

5 years of multi-unit, area management work experience or 5 years of solid restaurant management work experience OR a Bachelor’s Degree from an accredited college or university in business management, hospitality management or any other related field, any equivalent combination of experience and/or education comparable with the job knowledge, skills and abilities and experience in the use of computers and computer software.