What are the responsibilities and job description for the Director of Hotel Operations position at Bighornlaw?
Canopy by Hilton Portland Pearl District
Portland, OR, US
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
Posted 4 days ago
Description
We're looking for an experienced director of hotel operations to assist us in organizing and managing our hotel's daily operations. You will be in charge of the company's procedures and personnel, ensuring that they are well-coordinated and productive. You'll oversee each hotel department, supervise employees, evaluate the effectiveness of business operations, and allocate resources. Our ideal applicant has prior experience managing a team in the hospitality or hotel management industry. If you're ready to get started, apply now!
Responsibilities
Collaborate with front office, food and beverage, and other department heads to ensure that operations are running smoothly.
Integrate guest satisfaction as a component of staff meetings, with an emphasis on developing new strategies to improve performance consistently.
Screen applicants, hire and train new staff, and manage hotel operations personnel to ensure all departments function smoothly.
Develop and implement strategies to guarantee a positive experience that surpasses guest expectations.
Maintain complete knowledge of the hotel's inner workings, including room rates, operations, policies, availability, and profitability strategies.
Qualifications
Previous experience with word processing programs and basic computer skills.
Proven track record of managing a team in a hospitality or hotel management role.
Excellent leadership, analytical, and communication skills.
A bachelor's degree or equivalent experience in a similar field is required.
5 years of experience in the hospitality field, preferably in a full-service hotel.
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