What are the responsibilities and job description for the Front Office Coordinator & Patient Care Sales position at Bighornlaw?

Front Office Coordinator & Patient Care Sales

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77 Plastic Surgery

San Francisco, CA, US

Posted 7 months ago

Description

Join Our Team - We're Now Recruiting!

77 Plastic Surgery is Seeking a Front Office Coordinator & Patient Care Sales Professional.

Do you possess exceptional interpersonal skills that allow you to connect with patients effectively? Are you a confident communicator with a knack for building rapport with people from all walks of life?

Are you passionate about the beauty industry, including cosmetology and plastic surgery, and driven to help individuals enhance their appearance and confidence? Do you excel in organization, pay attention to detail, and thrive in managing front-office responsibilities?

Are you enthusiastic about promoting skincare treatments, medical weight loss programs, and other services?

If you answered yes to any of the above, you might be the ideal candidate to join our team as a Front Office Coordinator & Patient Care Sales Professional at 77 Plastic Surgery.

About Us : 77 Plastic Surgery is a well-known plastic surgery, cosmetic, and wellness center located in the heart of San Francisco. Our goal is to empower at least one million women to feel beautiful inside and out by 2040.

Position Overview :

Role : Front Office Coordinator & Patient Care Sales Professional at 77 Plastic Surgery. This role involves managing the front desk operations and assisting individuals on their journey to enhance their appearance and well-being. You will also be responsible for contacting leads, scheduling appointments, and promoting our range of products and services.

Location : Our clinic is situated in the Hayes Valley neighborhood of San Francisco, conveniently close to public transportation options such as BART, MUNI, and major highways. This is an on-site position.

Compensation : Competitive hourly rate of up to $30, commensurate with experience and performance, along with benefits for full-time employees.

Option 1 : Full-time position, 40 hours per week.

Option 2 : Part-time position, working 2-3 days a week, with availability required on Tuesdays and Thursdays.

We are seeking a dedicated Front Office Coordinator & Patient Care Sales Professional to join our dynamic team at 77 Plastic Surgery. If you are ready to contribute your energy, dedication, and passion to helping our patients look and feel their best, apply now for this exciting opportunity.

Note : Please refrain from making phone inquiries regarding this position.

Responsibilities

Front Office General Responsibilities

Provide patients with a great experience from start to finish

Act as a lead receptionist and first point of contact with prospective and current patients

Schedule appointments, surgeries, and procedures

Greet, register, and check patients into and out of the office

Escort patients into exam rooms and perform basic tasks such as dressing changes and suture removal

Schedule surgery and office procedures & treatments

Contact prospective clients and book sales opportunities

Sell products and services

Assist with additional office duties

Attention to detail is critical in this role

Being able to multi-task (answer phones, texts, and emails, while checking in / out patients)

Maintain a professional and elegant appearance

There is potential for growth for the right candidate

Qualifications

What Kind of Qualifications Do You Need?

You have a strong and dedicated passion for beauty, aesthetics, and plastic surgery . You are well-versed in these topics or willing to learn

You have at least 2 years of customer service experience

You have outstanding interpersonal skills including verbal and nonverbal communication , the ability to problem solve , the ability to handle conflict , teamwork, empathy, listening, professional etiquette, and a positive attitude

You are highly organized with attention to detail , the ability to multi-task, and the ability to perform core administrative tasks efficiently and effectively

You are proficient with computers

This Role is For You If...

You have a warm, friendly, and positive attitude and love connecting with people in a compassionate and empathic way

You have a servant's heart , take pride in anticipating the needs of others, and love going the extra mile to serve clients

You are great at multi-tasking (e.g., answering the phone while juggling multiple things doesn't phase you)

You are excited about being a Patient Counselor to help our patients find the best treatments and products

You have outstanding professional etiquette , both on the phone and in person

You take great pleasure in building client relationships , including contacting new clients, booking appointments, and making sales

You take great pleasure in ensuring that all clients receive a six-star experience

You can schedule appointments , perform invoicing , and collect payments efficiently

You can check in patients , manage patient flow , manage a few exam rooms , and manage office and clinic supplies effectively

You maintain a professional and polished appearance

You are an excellent multi-tasker

NO CLOCK WATCHERS - 5 minutes early and 5 minutes late is typical for you

You are a YES person, with a CAN DO attitude because getting the job done is not an option

You are a team player who can get along with a small, tightly-knit group

You are fluent in English as your native language

Why You Might Be Excited About Us :

Like us, you believe that beauty has the power to elevate and transform, and you’re excited about our mission to help everyone feel great in their own skin

Like us, you enjoy serving others, and you find caring for patients more energizing and fulfilling than stressful. You genuinely enjoy supporting others through very personal and intimate journeys

Like us, you enjoy driving new prospects and making direct contributions to the company’s success and mission

Like us, you crave the idea of “owning a number” and having objective proof of your value to the team

Like us, you have a hunger to make raving fans out of every patient whose life you have the opportunity to touch

Compensation : $20 - $30 hourly

About 77 Plastic Surgery

77 Plastic Surgery is a 5-star plastic surgery, aesthetic, and wellness clinic in San Francisco. Our Mission : To help everyone feel great in their own skin. Our Culture : We believe in the power of beauty to elevate, transform, and heal. If you’re seeking a role where you’ll be serving others in a dynamic environment, we’d love to hear from you!

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Salary : $20 - $30

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