What are the responsibilities and job description for the Auction Operations Coordinator position at BigIron?
Job Function:
The Auction Operations Coordinator 1 works alongside the Sales Team and other BigIron departments to support the completion of auction listing details. This entry-level role involves assisting with basic auction listing tasks, ensuring accuracy, and providing customer support before and after auctions.
Essential Functions:
- Conduct basic lien searches using iLien software.
- Conduct Bankruptcy searches.
- Title and VIN search on states SOS and DMV sites.
- Maintain in-depth knowledge of UCC filings and apply them to auction processes.
- Review, confirm and manage titles pre-auction for the assigned region.
- Proofread auction descriptions for accuracy, quality, grammar, spelling, and category placement.
- Maintain and update status changes for each listing agreement according to legal ownership.
- Review, accept, and publish listings and lots to the public website.
- Provide basic pre- and post-auction support to the Sales Team, lenders, buyers, and sellers.
- Maintain departmental reports and contribute to ongoing reporting improvements.
- Prioritize and manage workload to ensure deadlines and objectives are met effectively.
- Complete all required training and demonstrate expertise by implementing training in day-to-day tasks.
- Use sound judgment and discretion to review, research, and resolve issues, recommending process improvements when appropriate.
- Perform additional duties as assigned by management.
Qualifications/Requirements:
- High School Diploma or equivalent work-related experience.
- Entry-level to early-career experience (0-2 years)
- Strong organizational skills and attention to detail.
- Effective communication and customer service skills.
- Proficient in Microsoft Office (Word, Excel, Teams, Outlook), Adobe and other company applications.
- Ability to maintain confidentiality of proprietary information.
- Must possess a valid driver’s license and maintain an insurable driving record.
- Occasional travel required.
- Medical, Dental, Vision insurance
- Paid Long-Term Disability
- Floating Holidays
- Paid Time Off (PTO)
- Paid Holidays
- 401K with Company Match
- Profit Sharing
Become Part of a Winning Team
When you join our team, you're joining more than just a company; you're becoming part of a multi-generational legacy. With humble beginnings, we've had the honor of helping farmers & families across rural America buy, list, and sell their assets on the most trusted online auction platform in the industry.
Join us as we continue making waves in the industry. www.bigiron.com