What are the responsibilities and job description for the Affordable Assistant Property Manager - Part Time position at Bigos Management Inc.?
LOCATION
Richfield Towers - Richfield, Minnesota
HOURS
Part-time schedule: 24 hours per week - schedule is flexible between Monday - Friday.
Scheduled dates and hours subject to change at employer discretion.
BENEFITS AND PERKS
- Safe and Sick time earned at 1 hour for every 30 hours worked
- One floating holiday (4 hours)
- Volunteer Time Off (4 hours)
- Life Time Fitness Membership discount
SUMMARY
The Assistant Property Manager provides support to the Property Manager for all operational aspects of a property in order to meet company goals. The Assistant Property Manager will be involved in areas such as resident relations, maintenance and compliance with company safety program, and all laws and company policies. Supports our employee-first culture and exemplifies our core values of relationships, development, quality, and responsibility
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and abilities required; duties assigned may differ based on property. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
ESSENTIAL JOB DUTIES
Leasing
- Handle incoming phone inquiries regarding available apartments and the current status of the Waiting List. Provide all information requested and encourage the prospect to schedule an appointment to visit the property
- Maintain property Waiting List
- Demonstrate community and apartment knowledge by communicating the features and benefits of each
- Follow-up with prospects regarding current availability and Waiting List status
Administrative
- Qualify all prospective renters by gathering applicant's rental history and obtaining approval according to company compliance functions
- Assist in coordinating the turnover schedule, including scheduling vendors and coordinating identified work
- Move-in new renters, including discussing their lease and resident handbook and conducting move-in inspections
- Move-out departing renters including vacate notices and conducting move-out inspections
- Assist with rent collection, including accepting payments and sending notices on delinquent accounts
- Comply with all safety program requirements and work to promote safety in the workplace
- Other duties as assigned
Compliance
- Prepares all resident files to include all preparatory paperwork
- Processes applications and annual recertifications in Rent Cafe
- Ensures compliance with state, federal and local housing laws
- Stays current with any changes in fair housing and affordable housing compliance requirements
- Assists with subsidy administration in accordance with HUD rules and regulations
Resident Relations
- Assist in planning resident functions. Attend functions and participate as needed
- In absence of the Property Manager, listen to resident requests, concerns, and comments
- Quickly enter maintenance work orders and inform the maintenance team. Ensure maintenance repairs are handled satisfactorily. Follow up with residents as needed
QUALIFICATIONS
Education and Experience:
- High school diploma or GED required; Associates degree preferred
- Experience completing Move In, Annual and Interim Resident Recertifications per HUD guidelines, strongly preferred
- Affordable Housing compliance experience strongly preferred
- At least 1-2 years in customer facing positions
- Experience in handling sensitive, confidential information
- Knowledge of Microsoft Office, including Word, Excel, and Outlook
- Experience with Yardi preferred
Skills and Abilities:
- Fluent in English and skilled in oral and written communication
- Ability to use tact and diplomacy in a clear, courteous manner when dealing with co-workers and the public
- Decision-making, problem solving, and time management skills
- Attention to detail
- Ability to work collaboratively in a team environment
- Real Estate Licenses must not be active while working in this role
Physical Demands:
Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; stamina to maintain attention to detail despite interruptions; strength to lift and carry items weighing up to 10 pounds; vision to read printed material and a computer screen; and hearing and speech to communicate in-person and over the telephone. Must be able to quickly and easily navigate the property/building as required to meet the job functions, including climbing stairs and walking the hallways and common areas.
Personal Protective Equipment: None
Work Environment: Office working conditions, On property
As set forth in Bigos Management’s Equal Employment Opportunity policy, we do not discriminate on the bases of any protected group of status under any applicable law. This applies to all terms and conditions of employment. Bigos Management also expressly prohibits any form of workplace harassment, discrimination, or retaliation.
