What are the responsibilities and job description for the Ford Service Director position at Bill Currie Ford?
Company Description
Bill Currie Ford is a new Ford and used car dealership located in Tampa, FL, near South Tampa, Town ‘N’ Country, and Northdale. Since 1960, Bill Currie Ford has been committed to delivering superior customer service throughout every stage of car ownership. The dealership offers an extensive inventory, affordable financing options, and expert-level auto service and repairs to meet all automotive needs under one roof.
Role Description
This is a full-time, on-site role located in Tampa, FL for a Ford Service Director. The Ford Service Director will be responsible for overseeing the service department’s day-to-day operations, ensuring customer satisfaction, managing budgetary considerations, and leading a team of service professionals. The role also involves developing and implementing training programs for staff and consistently maintaining high standards of customer service.
Qualifications
- Customer Satisfaction and Customer Service skills
- Budgeting and financial management skills
- Training and Team Leadership skills
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Experience in the automotive industry is a must
