What are the responsibilities and job description for the Ford Assistant Parts Manager position at Bill Dube Ford Toyota Scion?
We are seeking a highly motivated and experienced individual to join our team as a Ford Parts Assistant Manager. The successful candidate will be responsible for managing the parts department in our Ford dealership, providing excellent customer service, and ensuring the smooth and efficient operation of the department.
Key Responsibilities :
Supervising and managing the daily operations of the parts department, including ordering, receiving, storing, and distributing parts and accessories
Ensuring that the parts department is properly stocked and organized to maximize efficiency
Providing exceptional customer service by promptly and accurately identifying and fulfilling customer needs
Handling customer complaints and concerns in a professional and timely manner
Coordinating with service technicians to ensure that necessary parts are available for repairs and maintenance
Maintaining accurate records of inventory, sales, and warranty claims
Managing and training parts department staff
Ensuring compliance with all company policies and procedures, as well as federal and state regulations
Qualifications :
A minimum of 3 years of experience in a parts role in a Ford dealership
Extensive knowledge of Ford parts and warranties
Strong organizational and problem-solving skills
Excellent customer service skills and the ability to build and maintain strong customer relationships
Strong communication and interpersonal skills
Ability to work well under pressure in a fast-paced environment
Strong leadership and team management skills
Proficiency with Microsoft Office and other computer applications
High school diploma or equivalent, with post-secondary education in automotive technology or business management preferred
If you are a Ford Parts Professional with a passion for delivering exceptional customer service and a proven track record of success, we encourage you to apply for this exciting opportunity. We offer a competitive salary, comprehensive benefits, and a supportive work environment that fosters growth and development.
