What are the responsibilities and job description for the Junior Salesforce Admin position at Bill360 Inc?
Join Bill360 Inc. as a Full-Time Junior Salesforce Admin in sunny Tampa, FL, and embark on a thrilling career journey! This onsite role offers a dynamic work environment where you'll be surrounded by innovative minds, eager to tackle challenges together. With a competitive annual salary, you'll be rewarded for your contributions while learning from experienced professionals and honing your Salesforce skills.
At Bill360, our culture is centered around high performance and customer-centricity, ensuring that your work impacts the organization and our clients positively. Embrace the fun, energetic atmosphere as you collaborate on exciting projects that push the boundaries of what's possible. Don't miss this opportunity to grow professionally and contribute to a forward-thinking company where your ideas matter! Apply today!
BILL360 INC: OUR MISSION
Bill360, Inc. is a fast-growing financial technology company, developing cloud-native software that automates critical financial processes. At Bill360, you'll be working in a collaborative environment alongside fintech experts who are passionate and innovative. We embrace challenge and foster creativity within a culture that helps you develop as a person and a professional. Our leadership team believes in an open-door policy and full transparency, hosting monthly town hall meetings. Bill360 doesn't just offer you a job, we offer you a chance to learn, grow, and create a career you can be proud of.
WHAT WOULD YOU DO AS A JUNIOR SALESFORCE ADMIN
As a Junior Salesforce Administrator at Bill360 Inc., you will be instrumental in optimizing and enhancing our Salesforce platform to drive user satisfaction. We are looking for a proactive individual who flourishes in a dynamic environment and is dedicated to improving the user experience. Your responsibilities will include gathering requirements, offering exceptional support, and designing innovative solutions tailored to our users' needs. The ideal candidate should possess a strong understanding of Salesforce and a fervent passion for continuous learning, allowing you to stay ahead in this fast-paced industry.
WOULD YOU BE A GREAT JUNIOR SALESFORCE ADMIN?
To excel as a Junior Salesforce Administrator at Bill360 Inc., candidates should possess a robust skill set aligned with our dynamic and customer-centric environment. Key responsibilities include user management, system administration, and collaborating with stakeholders to gather requirements. A strong understanding of Salesforce features-such as objects, fields, and workflows-is essential for designing and implementing effective solutions that enhance user experience. Ideal candidates will have excellent analytical and problem-solving skills, along with outstanding communication abilities to provide seamless support to Salesforce users.
Experience with data management, including imports, exports, and cleansing activities, is also vital. Familiarity with training and documentation processes will be crucial for developing effective materials and maintaining system documentation. While the Salesforce Associate Certification is required, those with a Salesforce Administrator Certification and a basic understanding of Apex and Visualforce will stand out. Embrace the opportunity to drive continuous improvement and innovation within our organization!
Knowledge and skills required for the position are:
User Management: Manage user accounts, profiles, and permissions. Provide timely and effective support to Salesforce users resolving issues and answering questions.
System Administration: Maintain and configure the Salesforce platform, including objects, fields, page layouts, workflows, and validation rules.
Requirements Gathering: Collaborate with stakeholders across different departments to understand their needs and translate them into Salesforce solutions.
Solution Design: Design and implement solutions that meet business requirements and enhance user experience.
Data Management: Assist with data imports, exports, and data cleansing activities.
Training and Documentation: Develop and deliver training materials for Salesforce users. Create and maintain system documentation.
User Support Tickets: Respond to and resolve user support tickets in a timely and efficient manner.
Continuous Improvement: Stay up-to-date on the latest Salesforce features and best practices. Identify opportunities to improve system efficiency and user adoption.
Qualifications:
- Bachelor's degree in a related field (Business Administration, Information Technology etc.) or equivalent experience.
- Salesforce Associate Certification
- Trailhead Expeditioner Rank or above
- Strong understanding of core Salesforce features (objects fields, page layouts, workflows etc.)
- Excellent analytical, problem-solving, and communication skills.
Nice to Have:
- Salesforce Administrator Certification
- Basic understanding of Apex and Visualforce
- Experience with other CRM systems
READY TO JOIN OUR TEAM?
If you think this job is a fit for what you are looking for, great! We're excited to meet you!
