What are the responsibilities and job description for the Customer Care Associate position at Binson's Home Health Care Centers?

As an industry-leading health care organization, our mission is to provide our communities with "Better Products, Better Services, Better Lives." We are a dynamic, growing, family-owned company with locations in Michigan, Indiana and Florida. Join our team at Binson's Medical Equipment & Supplies today!

WHAT WE'RE LOOKING FOR :

Previous experience in retail, preferably within a healthcare or medical setting
Strong interpersonal and communication skills
Proficiency in using point-of-sale (POS) systems and inventory management software
Excellent organizational skills and attention to detail
Ability to work independently and as part of a team
Compassionate and patient-centered approach to service

WHAT YOU WILL BE DOING :

Greet patients and visitors in a warm and professional manner

Assist customers in selecting appropriate medical supplies and products based on their needs

Provide detailed information about product features, and usage instructions

Address customer inquiries and resolve any issues or concerns promptly

Process sales transactions accurately and efficiently using the point-of-sale (POS) system

Handle cash, credit card, and insurance payments securely and in compliance with company policies

Ensure that shelves and displays are clean, tidy, and well-maintained

LOCATION :

5863 Jackson Rd. Ann Arbor, MI 48103

SCHEDULE :

Monday-Friday 9 : 30 AM - 6 : 30 PM

Weekend rotation at U of M Hospital :

Once a month Saturday or Sunday from 10 AM - 3 PM

Will have 1 week day off if you are scheduled for the weekend

WHAT'S IN IT FOR YOU?

Competitive wages and benefits

Health, Dental, Vision and Life Insurance

Paid Holidays / Floating Holiday

Paid Vacation

401k Retirement Savings

Growth & Advancement Opportunity

Paid training

ARE WE A MATCH?

If you think you have what it takes, apply online today! Join our industry-leading organization and put your exceptional skills into action.

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