What are the responsibilities and job description for the Customer Service/Respiratory Specialist position at Binson's Home Health Care?
As an industry-leading health care organization, our mission is to provide our communities with “Better Products, Better Services, Better Lives.” We are a dynamic, growing, family-owned company with locations in Michigan, Indiana and Florida. Join our team at Binson’s Medical Equipment & Supplies today!
What We're Looking For
If you think you have what it takes, apply online today! Join our industry-leading organization and put your exceptional skills into action.
What We're Looking For
- High School diploma or equivalent
- Sleep technician experience preferred, but not required
- Excellent communication skills
- Outstanding customer service skills
- Ability to teach and train on equipment
- Set up CPAP devices for patients, ensuring proper installation, calibration and function
- Teach patients the importance of compliance and use of CPAP device
- Maintain an average CPAP compliance rate for patients as set forth by VP of Respiratory
- Be an active participant in the CPAP/Respiratory Tech meetings to review monthly stats
- Complete proper patient documentation in initiation of respiratory therapy procedures
- Answering in-store phone calls for respiratory or sales floor
- Coordinate all aspects of services including physician’s orders
- Coordinate with the patient and caregiver(s) for therapy and/or equipment instruction
- Perform sales and rentals using the POS system
- Requisitioning of product
- Enter patient information in computer systems
- 13450 Farmington Rd. Livonia, MI 48150
- Monday-Friday 9:30 AM - 6:00 PM
- Competitive wages and benefits
- Health, Dental, Vision and Life Insurance
- Paid Holidays/Floating Holiday
- Paid Vacation
- 401k Retirement Savings
- Growth & Advancement Opportunity
- Paid training
If you think you have what it takes, apply online today! Join our industry-leading organization and put your exceptional skills into action.