Order Entry Specialist

BioFit is a leader in the development and fabrication of ergonomic furnishing solutions designed for a variety of work and learning spaces. Our specialties include technical chairs and stools, mobile folding tables, multipurpose carts and accessories − all designed for long-term use and to enhance the comfort and performance of those who use them. We have been a technical furniture design and manufacturing innovator for over 75 years and the go-to source for market leaders in aerospace, semiconductor processing, medical device fabrication and pharmaceutical production to name a few. Over our history, we’ve continually implemented and improved workflow and automated processes resulting in repeatable quality and benchmark efficiencies, consistently enabling us to offer the best ergonomic technical seating products available. Visit our website at www.biofit.com.

We are seeking an order entry specialist responsible for processing incoming orders, ensuring accuracy and efficiency in data entry.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Process orders in a timely and efficient manner to meet customer delivery expectations.
• Acknowledge quotes, calculate carrier costs and determine carrier.
• Establish ship dates depending upon inventory and production workload.
• Contact the customers if clarifications are needed.
• Enter information into PaceJet for the customer’s carrier account.
• Calculate commission and enter the information for the sales representative’s location.
• Maintain and update our customer database.
• Document all orders on the Order Entry Identification Issue spreadsheet with their order number, quoted/cataloged, along with any issues incurred during write-up process, and date when entered.
• Set up new dealers.
• Attend various meetings and trainings as required.
• Communicate essential information to those affected.

Requirements:

• High School Diploma required, 2-year degree preferred.
• Previous customer service experience is preferred.
• Must be proficient with Microsoft Word & Excel. Prior experience with ERP software a plus.
• Excellent attention to detail and accuracy in data entry.
• Strong organizational and time-management skills to manage multiple priorities and tasks simultaneously.

BioFit Engineered Products provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, sex, religion, sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, pregnancy, veteran status, disability, genetics or any other characteristic protected by law. In addition to federal law requirements, BioFit Engineered Products complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person