PROJECT MANAGER

*We do not consider incomplete or Quick Apply applications.*

About the Organization:

TECH SOFTWARE

Tech Software is a leading provider of Software as a Service (SaaS) solutions in support of the research enterprise to companies and institutions in the private, public, and non-profit sectors. We provide our clients with the products, people, and knowledge necessary to help solve their business problems. We work with our clients to meet todays business needs while preparing for tomorrows business challenges.

Tech Software was founded in 1983 as a software consulting company. In 2002, we started our Software as a Service division with our OneAegis (formerly known as IRBManager) product. At a later date we added SMART, our Clinical Trial Management System (CTMS).

General Summary/Objective:

The role of Project Manager for Tech Software is responsible for tracking, planning, organizing, and ensuring that OneAegis customer implementations, and other Tech Software projects, are effectively completed with stakeholder transparency and efficiency.

Tracking changes in requirements and making certain that they are clearly understood should be second nature to the Project Manager as well as tracking down loose ends and tasks.

The Project Manager will work alongside Tech Software team members and client personnel to define the requirements for software implementations and other projects. They will help define and document the deliverables for both the team and the client, the expected timelines for each, and track, document, and shepherd them to completion.

The Project Manager will also work with the Tech Software development team to organize and track the tasks required for successful client implementations as well as larger development projects as defined by Tech Software senior leadership.

The successful project manager will be a seasoned multitasker; know how to recognize urgent client matters and effectively prioritize and escalate such matters appropriately to Tech Software senior leadership.

Duties/Responsibilities:

On-boarding/Implementation of OneAegis

• Confirm the requirements gathering, building, testing, training, and completion of tasks associated with client implementations
• Provide concierge-level customer service
• Document client requirements and changes for implementing OneAegis
• Log and track client issues
• Confirm client set up and training has successfully been completed
• Interface with the OneAegis Support Team to develop best approaches

Development of OneAegis

• Track upcoming client needs with development
• Work with Development Lead and Senior Support Development Liaison to prioritize upcoming development projects.
• Work with Development Lead to document and track identified components of larger development projects

Daily project tasks

• Verify that tasks are being completed according to timeline
• Make adjustments for tasks that are completed early or are behind
• Interact with stakeholders to update timelines based upon changes to requirements or available personnel
• Follow up with customers to confirm issues are resolved

• Work closely with supervisor and Support Specialists to identify areas at risk of not meeting deadlines
• Work as a team member on special nonrecurring and ongoing projects
• Work independently, take initiative, and troubleshoot daily routine problems as they occur
• Work collaboratively with cross-functional teams
• Perform any other related duties as required or assigned

Non-Essential Functions will be noted by asterisk (*).

Education required:

Bachelors Degree

Experience Required:

Minimum of 8 years managing multiple projects developing detailed project plans

Experience learning different businesses and understanding the different nuances between different implementations of the same basic business

Qualifications:

Advanced level computer skills

Demonstrate outstanding quality customer service skills

Ability to track and manage multiple projects with multiple staff and client teams

Ability to be comfortable working with clients via video conference calls

Ability to multitask, prioritize, and meet deadlines

Possess excellent written and verbal communication skills

Proficiency in project management software tools and methodologies

Able to adapt to changing technologies, and project requirements

Good listener

Strong attention to detail

Investment and ownership in the goals of Tech Software

SPONSORSHIP IS NOT AVAILABLE

Location:

Remote

Physical Demands and Environment:

This position operates in both an office environment using standard office equipment & technology. The position requires the individual to see, talk, hear and be mobile. The employee is frequently required to use hands, fingers, and reach with hands and arms.

Travel:

None

Salary/Exempt Status:

$75,000 - $90,000/Exempt

Benefits:

• Flexible schedule
• Medical, dental, and vision insurance
• Retirement benefits
• Group life Insurance
• Voluntary supplemental insurance
• Generous paid time off

EEO and Accommodations:

BRANY fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. In accordance with requirements of the Americans with Disabilities Act, and applicable state laws, it is our policy to provide reasonable accommodation upon request during the application process to eligible applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal and state employment laws and the information requested on this application will only be used for purposes consistent with those laws.

BRANY is committed to the full inclusion of all qualified individuals. In keeping with our commitment, BRANY will take the steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact a BRANY representative at HR@brany.com