What are the responsibilities and job description for the Salesforce Administrator position at BioSpace, Inc.?
Job Details
Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on Twitter , Facebook , Instagram , YouTube and LinkedIn .
Job Description
Key Responsibilities
- Lead implementation, configuration & operations of applications built on Service / Health Cloud that are used by 1,000 internal users & 100,000 external community users.
- Acts as technology expert providing Salesforce administration & configuration expertise to the team, ensure SOPs are established & followed to manage the platform, ensure knowledge articles, & hand off from development team are appropriately managed.
- Implement IT service management framework & principles to maintain SLA for platform performance & operations
Qualifications
Education & Experience
Must possess a Bachelors degree or foreign academic equivalent in Computer Science, Information Technology, Electronics Engineering, or a highly related field of study and 5 years of related work experience.
Of experience required, must have 5 years exp writing in SOQL & SQL with any RDBMS (e.g. SQL Server / Oracle / DB2).
Must have 5 years of each of the following :
building with basic triggers / Apex code / LWC knowledge; and
providing all aspects of administration on Service Cloud.
Exp may be gained concurrently.
Salesforce.com Administrator certification.
Additional Information
5% of Domestic Travel. 100% telecommuting permitted.
Salary Range : $139,500.97 - $153,000 per year
Apply online at . Refer to Req ID : REF34400Y
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical / dental / vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term and long-term incentive programs.
AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion. It is AbbVies policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVies policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
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Salary : $139,501 - $153,000
