What are the responsibilities and job description for the Collections Specialist position at Biotage?
Biotage is the Global Go-To Separations Company, supporting customers from drug discovery and development through to diagnostics and analytical testing with intelligent and sustainable workflow solutions. Our expertise and top-tier separation solutions play a key role in streamlining our customers’ workflows and improving their outcomes.
Our customers span a broad range of market segments including Pharmaceutical, Biotech, Contract Research and Contract Manufacturers as well as Clinical, Forensic and Academic laboratories in addition to organizations focused on Food safety, Clean water and Environmental sustainability.
Biotage offers a comprehensive benefits package including health, dental, and vision insurance as well as a 401k program w/ company match, paid parental leave and more!
This is an excellent opportunity for professionals early in their accounting career who are seeking a stable, high-growth, global company! We will consider recent college grads with related education and/or experience. We are willing to develop and train this professional and provide career growth opportunities.
Role Overview:
Responsible for ensuring all customer invoices are paid in accordance with agreed upon payment terms. Collect outstanding accounts receivables.
Tasks and Responsibilities:
- Responsible for ensuring all customer invoices are paid in accordance with agreed upon payment terms
- Collaborate with manager to develop collection methods to maximize cash flow
- Build and maintain relationships with customers
- Work closely with internal team members to address common root causes for payment delays, and recommend process changes where appropriate
- Document all customer communications thoroughly with a clear explanation of next steps
- Run weekly/monthly reports as requested by management
Skill Requirements/Education/Experience Required:
- Strong verbal and written communication skills
- Competent in intermediate Excel
- Best in class customer service for both internal and external customers
- Comfortable working with targets and goals
- Well organized
- Excellent problem solving and critical thinking skills
- Experience in ERP system preferred
- Preferred two years of experience in business-to-business collections
Work Environment:
Office based position
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
