What are the responsibilities and job description for the Collections Specialist position at Scion Staffing?
Elevate your career as a Collections Specialist, where your skills in communication, organization and attention to detail will be highly valued. We're actively seeking a candidate on behalf of our client who has experience with managing overdue accounts, excels in clear communication, is comfortable with negotiation and is able to help resolve disputes or misunderstandings. If you have a high level of patience while also being assertive, this is the role for you!
Create your profile to apply to be considered to be listed on our site for this and other similar roles! This is a hybrid role based out of the Charlotte, NC metro area.
Responsibilities:
- Regularly review aging reports to identify overdue accounts and prioritize collections.
- Contact customers through phone, email, and mail to issue payment reminders and past-due notices, maintaining a professional demeanor.
- Negotiate payment plans or settlements with customers to resolve outstanding balances.
- Investigate and resolve payment discrepancies, coordinating with other departments as needed.
- Maintain accurate and detailed records of all collection activities, ensuring compliance with policies and regulations.
Qualifications:
- Experience negotiating payment arrangements with empathy and professionalism.
- Exceptional customer service skills for handling inquiries and building positive relationships during collections efforts.
- Excellent verbal and written skills to interact effectively with customers.
- Strong problem-solving skills to resolve payment discrepancies and navigate challenging situations.
- Strong organizational skills and attention to detail to manage multiple accounts and meet deadlines.
Benefits:
If hired directly, access the benefits offered by the hiring employer.
If hired as a temporary W-2 employee through GloballyHired, benefit from a comprehensive healthcare package, including Minimum Essential Coverage (MEC) and Most Valuable Plan (MVP) health plans. Additionally, enjoy access to dental, vision, life insurance, Accidental Death & Dismemberment (AD&D) coverage, and 401(k). Choose from convenient weekly or monthly plan options to suit your needs.
Join Us:
Create a profile with GloballyHired to apply for this position. Because of our technology, creating your profile on GloballyHired is the equivalent of applying to this position. This role is actively being recruited by one of our clients - don’t miss your chance to be considered!
GloballyHired is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. For opportunities located in a region that has enacted fair chance, arrest, or conviction-based employment ordinances, GloballyHired follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes.
Salary : $48,000 - $56,000
